No deposit and no MyVIP credit for last month

Discus and support No deposit and no MyVIP credit for last month in XBoX Rewards & Social to solve the problem; Hi there, I've had 5,000 credits in my account ready to be deposited since the beginning of the month, but they weren't deposited on deposit day last... Discussion in 'XBoX Rewards & Social' started by Cryptic Flair, Apr 20, 2017.

  1. No deposit and no MyVIP credit for last month


    Hi there,

    I've had 5,000 credits in my account ready to be deposited since the beginning of the month, but they weren't deposited on deposit day last week. Just wondering if there was an issue and it'll go through on the next deposit day, or what.

    I also spent a little more than $20 in March on Xbox Live content that qualifies for myVIP, but I did not receive my 4-star VIP rebate for it before the 15th of the month like I usually do.

    Any help is appreciated,

    Thanks!

    :)
     
    Cryptic Flair, Apr 20, 2017
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Missing rewards credits

    Hello ziroleo,

    We see multiple Credit and deposit events for your MyVIP payback for the last months. You can see a complete history of your Credit and deposit events from the MyStatement on the MyRewards page. You can then use the dates listed for your deposits to see
    their deposit as currency from your commerce page at (Sign in to your Microsoft account), where they will be listed as a refund with a negative amount. Regarding last months MyVIP payback, from our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated last month's MyVIP, so it is too early to see the Credits pending.
     
    XBLRewards8, Apr 20, 2017
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Xbox live rewards deposit hasn't happened in 2 months

    Hello Mass Murders,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. So your MyVIP payback and other Credits will not be deposited until the mid-month deposit this month, since you did not hit the 5000 Credit amount required for an automatic deposit until the end of last month.
     
    XBLRewards8, Apr 20, 2017
    #3
  4. Smwutches
    Smwutches Guest

    No deposit and no MyVIP credit for last month

    In order for support to check your rebate, you'll need to post in the support section of this forum.

    As far as deposits, keep in mind that credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the
    15th and 30th, they are deposited by the 15th of the next month.
     
    Smwutches, Apr 20, 2017
    #4
  5. XBLRewards8 Win User

    I haven't received my rewards credits For Last month

    Hello ZombieeatBacon,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. Since your offer Credits were from the later half of last month, they will be a part of the mid-month deposit this month. If you are asking about general MyVIP Credits, from our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated last month's MyVIP, so it is too early to see the Credits pending.
  6. XBLRewards8 Win User

    Xbox live rewards deposit hasn't happened in 2 months

    Hello Mass Murders,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. So your MyVIP payback and other Credits will not be deposited until the mid-month deposit this month, since you did not hit the 5000 Credit amount required for an automatic deposit until the end of last month.
  7. XBLRewards8 Win User

    Missing rewards credits

    Hello ziroleo,

    We see multiple Credit and deposit events for your MyVIP payback for the last months. You can see a complete history of your Credit and deposit events from the MyStatement on the MyRewards page. You can then use the dates listed for your deposits to see
    their deposit as currency from your commerce page at (https://commerce.microsoft.com/), where they will be listed as a refund with a negative amount. Regarding last months MyVIP payback, from our FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    We have not yet calculated last month's MyVIP, so it is too early to see the Credits pending.
  8. Smwutches Win User

    No deposit and no MyVIP credit for last month

    In order for support to check your rebate, you'll need to post in the support section of this forum.

    As far as deposits, keep in mind that credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the
    15th and 30th, they are deposited by the 15th of the next month.
  9. XBLRewards8 Win User

    xbox live rewards problem

    Hello TotableAlarm30,

    As Smwutches says, pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the
    mid-month deposit the following month.

    However, MyVIP payback for last month was delayed for some users due to how the VIP Boost offer interacted with payback, which caused your Credits to be delayed. You should expect your Credits in the end of month deposit. Apologies for any inconvenience
    caused by this delay.
Thema:

No deposit and no MyVIP credit for last month

Loading...
  1. No deposit and no MyVIP credit for last month - Similar Threads - deposit MyVIP credit

  2. i have a direct deposit authorization form?

    in XBoX on Windows
    i have a direct deposit authorization form?: i have a direct deposit authorization form from my cash app to authorize Microsoft to pay me where do i send this direct deposit form to Microsoft what is their email address so i can send it to...
  3. My Daily Xbox Rewards are not being deposited to my local charity, what's wrong?

    in XBoX Rewards & Social
    My Daily Xbox Rewards are not being deposited to my local charity, what's wrong?: I do the daily log in for rewards points on the Xbox mobile app and those rewards have built up and deposited to my charity of choice Community Foundation for Kingston and Area, but after...
  4. Xbox said it deposited a $5 gift card on the Microsoft App Store for me. It doesn’t have an...

    in XBoX on Windows
    Xbox said it deposited a $5 gift card on the Microsoft App Store for me. It doesn’t have an...: It says it gave me a gift card for $5 but I can’t redeem it and my account balance hasn’t changed. 416bef49-f227-4e49-86c2-6e8c2850f7cc
  5. My tokens are deposited to my ps4 Minecraft

    in XBoX Games and Apps
    My tokens are deposited to my ps4 Minecraft: I haven't received the tokens I bought from psn store e88c98c0-7277-44e9-8e17-101805f503cc
  6. $5 deposit

    in XBoX on Windows
    $5 deposit: Ok so I’m having a issue with Xbox, they sent me a message saying ready for the weekend we’ve deposited a $5 usd gift card you can use to buy games add ons movies and apps on the Microsoft store...
  7. How can I recover my horizon 4 Certificate of deposit when it disappears

    in XBoX Games and Apps
    How can I recover my horizon 4 Certificate of deposit when it disappears: How can I recover my horizon 4 Certificate of deposit when it disappears 9c767eca-85fe-423e-a3d9-25b30ebf1ea1
  8. Delayed MyVIP gems deposit

    in XBoX Rewards & Social
    Delayed MyVIP gems deposit: I'm just wondering as to why MyVIP gems for Golden Child challenge hasn't been deposited yet. I'm pretty sure my Gold subscription has been running for over three months now. Is there a specific...
  9. Incorrect pending MyVIP rewards deposit

    in XBoX Rewards & Social
    Incorrect pending MyVIP rewards deposit: My Xbox Rewards account states that I have the following pending from my purchases from March: 03/31/17 - MyVIP Star Rank 2 (Gold) - 9,200 Credits If my math is correct, I spent a total of...
  10. When will February's MyVIP points show up in my MyRewards points for next deposit?

    in XBoX Rewards & Social
    When will February's MyVIP points show up in my MyRewards points for next deposit?: It's now the 6th and I've not noticed any of my MyVIP rebate points pending next deposit. When can I expect them to show up so I can review it and make sure it's what I'm expecting?...