No dashboard/black screen

Discus and support No dashboard/black screen in XBoX on Consoles to solve the problem; I recently installed the update of the insider program. upon restarting the console, the dashboard doesn't load at all, and im left staring at a black... Discussion in 'XBoX on Consoles' started by xBl4cKN1NJ4x, Oct 6, 2017.

  1. xBl4cKN1NJ4x
    xBl4cKN1NJ4x Guest

    No dashboard/black screen


    I recently installed the update of the insider program. upon restarting the console, the dashboard doesn't load at all, and im left staring at a black screen. i'm only able to access the insider app. please help because live chat cant.

    :)
     
    xBl4cKN1NJ4x, Oct 6, 2017
    #1
  2. Mobilemo
    Mobilemo Guest
    Kinect Fun Labs NOT LOADING!!!

    There is no error message just a black screen then the user is returned to the Xbox dashboard.
     
    Mobilemo, Oct 6, 2017
    #2
  3. General C34
    General C34 Guest
    Xbox One boot up question

    I've noticed that my console does not boot up the same as it used to. Normally when I turned it on the console starts on the Green Screen, then goes briefly to a black screen with the white xbox logo right in the center, and then finally to the dashboard.

    Before: Green Screen > Black Screen (w/ xbox logo) > dashboard

    Now: Green Screen > Black Screen (NO xbox logo) > dashboard

    This sequence is mostly unchanged except that white xbox logo on a black screen is gone. Screen still goes briefly black before the dashboard, but no logo.

    I've checked with a friend and he still gets that logo. We're both on OS Version 6.2.13332.0, and power-saver mode.

    Is this something I should be concerned about? The console is otherwise functional, but my console got the green screen of death a few months ago, and the same thing more recently. I fixed it both times with the offline factory reset tool but then I noticed
    that white logo no longer showed up during the booting sequence.

    Any help appreciated.
     
    General C34, Oct 6, 2017
    #3
  4. Daft Badger
    Daft Badger Guest

    No dashboard/black screen

    Xbox Insider forums are
    here
     
    Daft Badger, Oct 7, 2017
    #4
  5. Bazajaytee Win User

    Green screen to black screen

    Just as a heads up, the black screen is normal.

    It should be green splash, black screen then dashboard.

    After a system update, the black screen can remain for a few minutes before you see anything.
  6. JoseVillarreal5 Win User

    Xbox app streaming black screen

    I'm see a black screen after finishing the update that roll out yesterday August 22 2021, I don't see my dashboard in my xbox, I can see that it logs in but the only I see is a black screen but no dashboard.
  7. Mobilemo Win User

    Kinect Fun Labs NOT LOADING!!!

    There is no error message just a black screen then the user is returned to the Xbox dashboard.
  8. JamesTankersley1 Win User

    Black screen on dashboard!!!

    There is an issue on the server side. Microsoft tweeted out that they are aware of the issue and are working on a fix.

    You can check the status of the service at Xbox Live Status

    It sounds like they should have this fixed soon. Hopefully you can get back to gaming.
    Ok thanks for the info Nixelplex!
  9. Nixelplex Win User

    Black screen on dashboard!!!

    There is an issue on the server side. Microsoft tweeted out that they are aware of the issue and are working on a fix.

    You can check the status of the service at Xbox Live Status

    It sounds like they should have this fixed soon. Hopefully you can get back to gaming.
Thema:

No dashboard/black screen

Loading...

  1. No dashboard/black screen - Similar Threads - dashboard black screen

  2. Xbox Series X - Black Screen after the B button on dashboard?

    in XBoX on Consoles
    Xbox Series X - Black Screen after the B button on dashboard?: Not sure if it’s a hardware or software issue but if I go into settings menu and back to the dashboard if I navigate around and press B randomly the screen acts as if it’s opening an app but takes...

  3. Dashboard giving black screen when opening the matrix play to win ad

    in XboX Insiders
    Dashboard giving black screen when opening the matrix play to win ad: When opening the ad the menu for the ad glitches to like 720p then goes full screen clicking anything on the ad like say a video my full Xbox interface goes blank I can hear them opp up but...

  4. Black screen of death. No dashboard

    in XBoX on Consoles
    Black screen of death. No dashboard: A couple weeks ago, my Xbox One Launch Edition no longer showed any video. It would boot up just fine, but nothing else. After a few Google searches, I found out about low resolution mode....

  5. Nothing is helping to boot up my Dashboard from a Black screen

    in XBoX on Consoles
    Nothing is helping to boot up my Dashboard from a Black screen: I've booted up my Xbox to a black screen. I've tried everything from switching HDMI cables to hard restarting and even some of the tips on here including the power button and eject button to boot...

  6. The screen becomes black when cutting a clip, And go back to dashboard without successful...

    in XBoX on Consoles
    The screen becomes black when cutting a clip, And go back to dashboard without successful...: I have this problem, first trim video was ok, then upload studio became unsupported by xbox, in the last 3 days every time i tried to trim a video the screen went black after about to complete the...

  7. Problem with Homescreen dashboard for the last to times I get a black screen when exiting...

    in XboX Insiders
    Problem with Homescreen dashboard for the last to times I get a black screen when exiting...: I was wondering if anyone else has also been experiencing this same issue with the home screen dashboard when I have gotten the black screen. I have tried pressing the Xbox button on my controller...

  8. Black dashboard screen on Xbox one x

    in XBoX on Consoles
    Black dashboard screen on Xbox one x: i turned my xbox on after updating some games but then tried launching those games and it said they needed updating then i tried to play other games it said the samething for every game and app so...

  9. Black screen on dashboard!!!

    in XBoX Games and Apps
    Black screen on dashboard!!!: I see thousands of complaints of black screens and dashboards not working properly. I have the same issue but also run my cable through my xbox one and its a hassle to try to reconnect the cables....

  10. Whenever i load a game my xbox goes to a black screen then gos back to the dashboard

    in XBoX Accessibility
    Whenever i load a game my xbox goes to a black screen then gos back to the dashboard: So 2 days ago now 3 i got a communication ban for 14 days and the next day after i couldnt load up any of my games cause it keeps booting me back to the dashboard and its doing it to my main...