No credits or MyVip Stars for any purchases, achievements, and gold renewal

Hello scherbinho,



You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

As of July 2014, we do not award Credits for Xbox Live Gold renewals. Also, MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your
progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).
We do not award on achievements unless as part of a specific offer.

Support will check on your VIP status (you need 1 star level to start earning VIP rebates). But as of July 1, 2014, there are no offers to receive credits for renewing gold.

Achievements will only earn credits if they are part of a specific offer on the site at the time. Generally the offers include having to purchase a game specific to the offer and then earning a certain number of achievements in that game.

Hello Nekron Zyl,

We do not award Credits for achievements. There are occasionally special offers that award achievements, like this month's Robo Rewards, but as that offer specifies, that is only for achievements earned in games purchased toward that offer. We do not see
any referrals made from your account. The offers to Reward referrals are shown on the MyMissions page. Xbox Live Gold tenure does not have an affect on Rewards.

In order to earn Credits in our program, you have two options. The first one is the completion of the offers found on the MyMissions page.

For purchases that are not valid for any offers, there is MyVIP payback. However, one of the requirements for payback is that you must have at least one MyVIP star. Since you do not have a MyVIP star, and have not been completing any offers with your purchases,
you have not received Credits for your purchases. You can view your Current MyVIP status from your MyRewards page. The requirement for your first MyVIP star is $300 in eligible spending.

Hello CRYPTIC SKULL04,

Based on your post, and your comments about achievements and the date you provide, it sounds like you are not up to date with changes to the program that have occurred over the last three years.

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at https://rewards.xbox.com/mymissions/ .

-or-

2. By earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases back as payback Rewards Credit. Pre-orders, in-game
consumables, and subscriptions are not eligible for MyVIP.

As of July 2014, we do not award Credits for Xbox Live Gold renewals. In September 2015, we made some refinements to the program. One change that happened was an adjustment of MyVIP purchase thresholds. If you did not reach any MyVIP ranks with your purchases
from September 2014-August 31st 2015, you were placed at a default rank. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

Your 1250 Credits were from completion of the first time purchase offer. However, since none of your other purchases fulfilled any offer requirements, they did not reward any offer completion Credits. Since you never had at least one MyVIP star, you were
not eligible for MyVIP payback. Achievements do not factor into Rewards unless as part of a special offer, like this month's Robo Rewards offer. However, that offer requires that you purchase games for that offer before you receive Credit for achievements
from those purchases.

Hello LordNightmare19,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at https://rewards.xbox.com/mymissions/ .

-or-

2. By earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases back as payback Rewards Credit. Pre-orders, in-game
consumables, and subscriptions are not eligible for MyVIP. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

There are no offers to reward Xbox Live Gold renewals. If you are still seeing any offers for that, let us know. There is an offer for Robo Rewards Achievements, but that is only for purchases made to complete the purchase offer of Robo Rewards.