No connection to Live despite having a subscription

Discus and support No connection to Live despite having a subscription in XBoX on Consoles to solve the problem; I've seen a few other topics that are having the same issue, but since the solutions for those topics aren't working, I've made my own. I have Gold,... Discussion in 'XBoX on Consoles' started by Lady Hellfire13, Apr 25, 2016.

  1. No connection to Live despite having a subscription


    I've seen a few other topics that are having the same issue, but since the solutions for those topics aren't working, I've made my own.

    I have Gold, and my subscription isn't set to expire until May, but since yesterday, I haven't been able to access Live. My internet's working fine after the service disruption was fixed, and my connection is rated 'all good', but clicking on the 'connect
    to Xbox Live' button only get's a beep noise.

    I've signed off and signed back on; I turned it off and back on again about ten times; I triple-checked my subscription and my notifications to make sure that I've been paid for. At this point I'm not sure what's going on.

    Any thoughts?

    :)
     
    Lady Hellfire13, Apr 25, 2016
    #1
  2. xGambit86x
    xGambit86x Guest
    No Gamer Pics or Thumbnails

    I'm having the same issues, no Video after update, no pics/thumbnails on anything. Despite being connected to live Netflix is giving me a "Internet Connection Problem" a reply from MS to this thread would be great!
     
    xGambit86x, Apr 25, 2016
    #2
  3. Keziah2005
    Keziah2005 Guest
    problem gold

    More GOLD connection despite valid subscription !!!
     
    Keziah2005, Apr 25, 2016
    #3
  4. No connection to Live despite having a subscription

    try this and see if it hooks up.......

    go into settings and accounts and remove all the profiles , (make sure you have the email and password to get them back ) after you remove the profiles , shut the xbox down by holding the xbox logo on the console for 8 seconds till it powers down , while
    it is off , unplug your modem and router for 30 seconds to clear them also , plug the modem and router back up and when they are online , turn the xbox back on , when it is all the way up , re add your main profile ...it may sit there and sync a little while
    but all SHOULD be good afterwards ...
     
    RobertBuckalew, Apr 25, 2016
    #4
  5. RobertBuckalew Win User

    No connection to Live despite having a subscription

    try this and see if it hooks up.......

    go into settings and accounts and remove all the profiles , (make sure you have the email and password to get them back ) after you remove the profiles , shut the xbox down by holding the xbox logo on the console for 8 seconds till it powers down , while
    it is off , unplug your modem and router for 30 seconds to clear them also , plug the modem and router back up and when they are online , turn the xbox back on , when it is all the way up , re add your main profile ...it may sit there and sync a little while
    but all SHOULD be good afterwards ...
  6. SimonMcCarthy3 Win User

    XBOX LIVE NOT WORKING

    Connected to internet fine.

    Able to buy a game or download stuff- just the xbox live subscription never went on account kept on prompting to buy again... despite it being on their records as I had one- just never actually got it merged or added to my profile.
  7. Level 635 Win User

    Impossible to consult friend profil and gold abonnement

    and yes i am connected at xbox live but when i consult the offer of gold subscription i have : to see your subscriptions, connect to xbox live
  8. QuiteHairyGuy Win User

    Can't connect to Live despite having good connection

    There is only one thing that makes me angry. after spending 400 bucks on the console, 60 bucks for live gold, some random hackers are able to hack a big company's server like Microsoft. We are expecting an explanation asap please !!!
  9. silky1873 Win User

    Can't connect to Live despite having good connection

    i cant get passed the sign in page at all on my new xbox one, do you have to sign in to play a game, i was wanting to hit the halo campaign for a wee bit but cant even do that
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No connection to Live despite having a subscription

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