no connection to any game

We're seeing that things are now fixed on our end. Would you be able to check on your side and see if you're still running into trouble?

Hey there!

Thanks for reaching out and letting know about this issue. The proper teams are looking into it now. Please keep an eye for resolution and we will keep you updated on this thread with any new information.

Hey Ky thanks for brining this issue to us! This sounds like it could be a NAT issue so we suggest trying out our

NAT Troubleshooter and let us know how it goes. Regarding the Port Forwarding check out
Portforward.com or get in contact with Netgear since they would be able to further assist with it!!

Open NAT type is always going to give you best connection to servers/games.

The number of people using the router can also affect it as the router could possibly be getting overloaded.

And the firewalls in place could also be stopping you. you will need access to the router to check firewall settings.

some games require certain ports to be open so checking with the game website could help you get some more information.

maybe speaking with I.T/TECH department at your uni/college might help as they will know more on the setups they have in place.

if you have moved from one i.p to another clearing your alternate mac address could help you significantly, go to settings-network settings-advanced-alternate mac-clear (your xbox will restart)

Too bad to hear this friend, see if this link helps you, the ideal to play smoothly is open NAT. Good osrte, I hope for sure !!

https://support.xbox.com/pt-BR/xbox-one/networking/nat-error-solution