No code received for rainbow 6 Vegas 1 or 2 after purchasing Siege

I purchased Rainbow 6 Siege in the xbox store did not receive codes for the 2 games that were supposed to be included neither Ubisoft nor Microsoft seem to be able to supply codes. Last time I purchace online since the free game codes are in the box if
you buy them.

:)

 

Haven't reasived codes for rainbow 6 Vegas 1 and 2 after buying Rainbow 6 siege in january

Promotion name: rainbow 6 Siege bundle includes Vegas 1 and 2

Date of purchase: 13th of January

Issue: I have not received my Rainbow 6 Vegas 1 and 2 codes after 10 calendar days.

reference number for webchat: [mod removed]

 

Haven't received Rainbox 6 Vegas 2 with purchase of Rainbow 6 Siege

I purchaed the Rainbow 6 Siege Digital Plus Edition on January 8, 2016 with order number 567453557202840133. WIth this purchase, I am supposed to get DLC copies of Rainbow 6 Vegas and Rainbow 6 Vegas 2 for Xbox 360 to play on the Xbox One. I received Rainbow
6 Vegas immediately after purchasing Rainbow 6 Siege. In fact, it showed up immediately under my Ready to Install section. This is now day 11 and I have not received a code in either email or Xbox Messages to install Rainbow 6 Vegas 2. Browsing for Vegas 2
in the Store shows results but all say "Bundle Only" What gives? Where is the DLC game that is owed me?

 

These codes tend to be sent in waves; the wave that you are in just hasn't come up yet. Please be patient and your codes will arrive.

 

Hey there! I've sent you a Forums Private Message. You can check those by clicking
HERE. =)