No code received for downloading Forza 7

I went through the games with gold page. clicked on the Xbox Game Pass special offer and selected renew now from the page to sign up for 1 year of game pass for $99 and receive Forza 7 and Forza Horizon 3 for free. I did not receive the codes to
download the Forza games. support told me to post on here.

Did you receive the Forza Codes?

I bought it on 14-Sep with three friends. They received the codes but not me.

Okay so all I have to do now is waiting for a response to my previously formulated request via this function...

thanks by the way !

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I just saw the screenshot and it also said if you haven't received it on a specific date, you should contact support via the link provided there. Have you tried that option?

Well that's exactly where i'm coming from (this link).

I sent a message via the "message a gamer in the community" function and also created a topic here... the virtual agent was totally useless in this specific case.

No, you would want to contact support directly, not via an expert gamer as they are not support. You'll need to look for the options to request a call back or chat with support. If you don't see those options, change your category/topic until you do. Billing & Subscriptions and " I don't recognize a charge" usually works for me.

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I just saw the screenshot and it also said if you haven't received it on a specific date, you should contact support via the link provided there. Have you tried that option?