No channels icons

Discus and support No channels icons in XBoX Games and Apps to solve the problem; I'm having an issue where my oneguide shows no icon on channels. Makes it hard to see which channel is which as the channel names only appear when... Discussion in 'XBoX Games and Apps' started by FestiveSaturn19, Nov 9, 2016.

  1. FestiveSaturn19
    FestiveSaturn19 Guest

    No channels icons


    I'm having an issue where my oneguide shows no icon on channels. Makes it hard to see which channel is which as the channel names only appear when selected.

    Any help would be really appreciated .

    Thanks.

    :)
     
    FestiveSaturn19, Nov 9, 2016
    #1
  2. Misses Quinzel
    Misses Quinzel Guest
    channel icons

    Thanks for the update, FreestyleBear0! For any of you other guys still experiencing this issue, would you mind providing me a screenshot please? You will need to upload it to a hosting site like
    OneDrive or a site of your choice, and then post the link here. If you are not comfortable doing that, you are more than welcome to send it to me in a private message. To do that, you will want to hit the envelope icon
    at the bottom of my post.

    Thanks so much! Once I have that, I'll pass it on to the appropriate people. No channels icons :)
     
    Misses Quinzel, Nov 9, 2016
    #2
  3. shawnt1971
    shawnt1971 Guest
    channel icons

    2 cays ago the channel icons on oneguide went away and just the channel names show up. Is this happening for anyone else, and how do I fix it? I have gone through the power cycle process, and clearing the oneguide and history. Is anyone else having this
    issue?
     
    shawnt1971, Nov 9, 2016
    #3
  4. PenetronnZune Win User

    channel icons

    Channel icons have also disappeared on my OneGuide. I hate this because I have no idea what the callsigns are for the local networks.
  5. shawnt1971 Win User

    channel icons

    I went to the oneguide settings and pushed the clear oneguide button and the clear history button. I have also power cycled the console, and my internet went in to oneguide troubleshooting and reset oneguide. I don't know what else to do that I didn't
    try yesterday.
  6. Misses Quinzel Win User

    channel icons

    Hey there, T3CH 3XPR3SS! I am sorry to see any issues with OneGuide! I haven't seen this issue crop up anywhere else, so hopefully we can get you sorted out!

    When you say you cleared the OneGuide and history, how did you do that exactly? I am asking only to be sure that I don't ask you to do the same things twice for me before we continue on.

    Have you also made sure to
    remove     and add your account to your Xbox One again? I don't think this is a profile specific issue, but it may help!

    Get back to me with what exactly you did with OneGuide itself, and we'll see what our next steps are. :3
  7. FreestyleBear0 Win User

    channel icons

    A few channel logos suddenly showed up this morning, and after I cleared OneGuide, it repopulated with all of them.

    Don't know what changed, but at least for me, this is fixed.
  8. Misses Quinzel Win User

    channel icons

    I appreciate the information, guys! I am sorry to see that troubleshooting isn't resolving this for you. We've got the right people looking into this now. Once I have more information for you, I will post back in here. :)
Thema:

No channels icons

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