No Canadian Provinces in Add Credit Card online

Yea, there are no provinces listed when attempting to add a credit card online. I need to switch an expired card. Anyone else have a problem like this?

:)

 

Can't choose Canadian province when adding a credit card

When I tried to change my gamertag through the web, I tried to add a credit card. In the States/Provinces dropdown, I was only able to select American states, not any Canadian provinces.

 

payment options for Canada

I bought an ASUS tablet/notebook combination with Windows 8 which has XBOX "music" and "video" apps, but when I try to add a credit card to purchase a membership I am denied because the payment options are US. I'm in Canada... it won't allow me to put ONTARIO
as my province. Is this membership available to Canadians? And how do I change the payment options to allow for Canadian provinces? Thanks.

 

Is your gamertag set up for Canada or another country?

 

I looked at my gamertag, did not see an option for country. But really, why should I have to jump through hoops to renew? Even trivial ones? Nothing is more irritating than when I try and give a company money and they don't allow it. At this point I think
I will let my gold membership expire. I have decided I don't need it. Great job microsoft

 

The reason you must do this is because your credit card and account information must match your physical location. You cannot add a payment option if the info doesn't match. Nor will membership/currency cards work on your account if they were purchased
from a different country than it was set up for.

 

Problem Solved! I had the same problem trying to pay, but it just came up with States not Provinces. I tried different avenues in paying going through my Xbox One console, Xbox 360 console, laptop. I even looked at the HTML coding that they had and it
always defaulted to the States. I called 4 times to support and they were completely baffled and only told me to buy a Pre-Paid card and do it that way. Which I wasn't happy about it. Solution was found after I tried this, go to your computer and try using
different web browsers. Chrome always defaulted to the States, but when I used Internet Explorer it worked!!! Try different web browsers, that is the key.

 

Hey there rononeil2001!

Thanks for helping out Please be sure to post in more recent threads in the future as this thread is about two years old. Definitely appreciate you providing help with this though!