No audio via home theater when 4k is selected

Discus and support No audio via home theater when 4k is selected in XBoX on Consoles to solve the problem; I am having issues with sound not being outputed to our home theather when 4k resolution is selected an video input is set to autodetect. In the past... Discussion in 'XBoX on Consoles' started by JCMilanesa, Mar 17, 2020.

  1. JCMilanesa
    JCMilanesa Guest

    No audio via home theater when 4k is selected


    I am having issues with sound not being outputed to our home theather when 4k resolution is selected an video input is set to autodetect. In the past we had this issue and we where able to correct it by forcing the video output to HDMI (which is what we
    use) an setting audio output to Headphones via Optic cable. But now if i select HDMI video the console is not letting me enable 4k options since it says my TV does not support it, which is not what happens if we set video output to Autodetect which allows
    us to select 4k, HDR 10 and Dolby vision (all supported on our LG B7 OLED tv).

    If we change the sound output to the audiojack on the controller sound works flawlessly.

    I have set audio to dolby, DTS, bistream and all possible combinations I can think of and I cant get audio to output to our home theater as before... I can only get audio if I turn off 4k video which sucks...

    Anyone have any suggestions for fixing this?

    I already submitted the issue via my console twice (once a couple months ago when it first started and today again).

    :)
     
    JCMilanesa, Mar 17, 2020
    #1
  2. JCMilanesa Win User

    No audio via home theater when 4k is selected - RESOLVED

    Via Optic Cable, unfortunately after I posted Audio stopped working except via headphones, so I had to do a console reset.

    I was able to hear the startup chime after the reset but no other audio after that, I went into settings changed them around until I was able to get sound and 4k I have no idea what is the issue since using the correct options works at time and then stops
    working and enabling other options and coming back to the original settings then it suddenly works.

    I will mark this as resolved for now even though I still think there is a bug somewhere.
  3. Kirill Krasin Win User

    No audio via home theater when 4k is selected - RESOLVED

    Hello there.

    Hiw do you output sound to your TV? Vua HDMI cable, or additional Optic cable?
  4. Christyna64 Win User

    No audio via home theater when 4k is selected - RESOLVED

    Thank you for sharing this, if the issue comes back let us know and we'll work it out.
  5. Georges C. Win User

    How do I enable dtsx for home theater on my xbox series x? I purchased the app and my soundbar supports dtsx.

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Shivsingh2, follow the steps below.

    How do I turn on DTS:X for Home Theater?

    "On your Xbox, navigate to [Settings > General > Volume & audio output] and select [Bitstream out] as your [HDMI audio] preference. Then, under [Bitstream format], select [DTS:X for Home Theater]. If selecting DTS:X for Home Theater for the first time, you will be prompted to download and install the free DTS Sound Unbound application. Once installed, DTS:X for Home Theater is ready to go! Don’t forget to verify that your sound bar or home theater receiver also supports DTS:X. Contact your sound bar or home theater receiver manufacturer for details."

    https://dts.com/dts-sound-unbound-faq/

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
  6. Gamer80805 Win User

    DOLBY ATMOS and DOLBY VISION BROKEN on XBOX ONE X

    I am able to get Atmos on Netflix with my denon x4400 with the audio settings bitstream out and dolby digital for home theater selected. It makes you download the dolby app to change that setting.
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No audio via home theater when 4k is selected

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