No Audio or Mic working - Xbox One Controller

Update: A new headset I had ordered last week arrived, same issue, though it has separate mic/audio cables I have yet to get an adapter for, Audio cable worked, mic cable just made static while being plugged in/unplugged/twisted. Works flawlessly on my computer,
audio works on xbox, but mic won't work. I do not have access to a newer controller, and neither of my headsets are official Xbox One stereo headsets.

That won't work at all. There's no way for the Mic audio to get to the Xbox. You have to plug the headset into the controller for the mic to work, or use a licensed USB or wireless based peripheral.

[quote user="EvilTwinGX"]If the cable imput is only for audio then there would be absolutely no way for the mic to work on the headset to begin with.[/quote]The physical boom mic, or the chat audio?



This question/conversation is not about the physical boom mic, it's about the chat audio.

That said, there's no reason that the headset should work but not the mic, except maybe the protocols.

It's the wireless
protocol that won't work.



See
this wireless headset? The only thing this wireless headset does is handle chat conversations between other Xbox Live members. You don't get regular game audio through it. To function, the wireless headset pairs with the 360 console and runs over the same
wireless protocol as 360 controllers. Tritton integrated the functionality of that wireless headset into their own. The Warhead's base station has a pairing button, just like the wireless headset. The base station takes care of mixing the chat audio and the
game audio, but without that pairing to the 360 there's no way to get chat audio into the base station.



Microsoft explicitly stated that the wireless protocol between the Xbox One and its accessories is different than the protocol used by 360 accessories. Because the wireless headset uses these same protocols, it won't work on the Xbox One. By extension, the
wireless pairing that the Warhead does with the 360 console won't work with the Xbox One console.



The Tritton Warhead is a headset designed for use only with the Xbox 360. Without a 360 console, it becomes a regular set of headphones, rendering the boom mic useless. If all you want to do is listen to game audio, that's not a dealbreaker.
If you want to talk to other gamers in realtime, you're looking at buying a new headset.



Astro? Turtle Beach? Their wireless headsets will work with the Xbox One, including their mics, because they all currently plug into the 360 controller for chat audio. The controller handles the wireless link to the 360 for the chat audio, but from the audio
port on the controller to the headset is all bog standard 2.5mm headset territory. MS is working on an adapter to allow older 360-compatible headset cables to attach to the new Xbox One controller, again allowing headsets to piggyback on the controller for
chat audio. The Warhead? Out of luck. No cable, no piggyback.



It's this tight coupling to the 360's wireless protocol for chat audio that caused me to ignore the Warhead's development and shipment to market. As soon as I saw that it was bound to the 360, I said this is going to end badly for a $300 headset. My Astro
A40s with a Mixamp 5.8? My friend's Astro A50s? They'll both be fully functional with the Xbox One.

Is your xbox plugged into a power strip/ surge protector? If it is, try plugging it into the wall outlet directly. I spoke with an agent over the phone, that the mic isn't being recognized, and this is how it was solved. Our setup was just as you described.

Hey there Timothy_Paulus,

Thanks for coming to the Forums for advice on keeping your controllers working.

That's a lot of controllers so far and they don't come cheap so I can understand your frustration. Seeing how this always happens after you disconnect the headset, it could be that that headphone slot could be getting damaged. I would highly recommend trying
out a Xbox One Stereo Headset Adapter which connects to the controller a different way and was designed to help the controller connect to third party headsets.

When you get a chance, try that and let us know if that helped.

Thanks!