No audio from my headset Dolby Atmos

Hello,

I have almost the same issue. I've bought Dolby Atmos for Headphones from Microsoft Store, connect my headset to controller and set audio output to Dolby Atmos in my Audio Settings page. But sometimes it is roll back to Windows Sonic! I've launch Dolby
Access app, check that in settings page selected Dolby Atmos For Headphones, close this app and get back to Audio Settings, change Windows Sonic to Dobly Atmos.

Hey Junkstar,

I split your question from the
thread you originally posted on since it is dated a few months back, and that way we can answer your question directly.

Dolby Atmos for headsets on Xbox One is designed so that all audio is optimized for that headset, which means the audio settings for your Dolby Atmos home audio system doesn't take effect to allow the headset to utilize the audio technology to provide the
best quality of audio for the headsets. By design it doesn't seem like you can use the Dolby Atmos technology for your home surround sound system and your headsets at the same time.

Apologies for any inconvenience this may have caused.

Troubleshoot settings

In-game audio issues when using Dolby Atmos:

If you experience audio problems when you’re using Dolby Atmos, try turning it off:

1. Press the Xbox button to open the guide and select System >Settings.
   
2. Select Display & sound, then from the headset audio options, select
   Stereo Uncompressed.

Frozen speaker settings after you disconnect a Windows Sonic or Dolby Atmos headset:

In most cases, disconnecting or turning off a headset/device configured for spatial audio (Windows Sonic or Dolby Atmos) will return the speakers to their previous audio settings. However, certain hardware—such as wireless headsets using an intelligent transceiver
plugged into USB—might still show the headset is connected even after it’s disconnected or turned off.

Unplug the headset or the headset component attached to the Xbox. This should immediately return the speakers to their previous configuration without changing the headset or speaker audio settings. Plugging the headset or the headset component back in should
restore the headset format you’ve chosen.

If you’re still having problems getting Dolby Atmos to work on Xbox One, check the headset/speakers manufacturer’s website for more info.

Let us know with a reply how it goes!

Troubleshoot settings

In-game audio issues when using Dolby Atmos:

If you experience audio problems when you’re using Dolby Atmos, try turning it off:

1. Press the Xbox button to open the guide and select System >Settings.
   
2. Select Display & sound, then from the headset audio options, select
   Stereo Uncompressed.

Frozen speaker settings after you disconnect a Windows Sonic or Dolby Atmos headset:

In most cases, disconnecting or turning off a headset/device configured for spatial audio (Windows Sonic or Dolby Atmos) will return the speakers to their previous audio settings. However, certain hardware—such as wireless headsets using an intelligent transceiver
plugged into USB—might still show the headset is connected even after it’s disconnected or turned off.

Unplug the headset or the headset component attached to the Xbox. This should immediately return the speakers to their previous configuration without changing the headset or speaker audio settings. Plugging the headset or the headset component back in should
restore the headset format you’ve chosen.

If you’re still having problems getting Dolby Atmos to work on Xbox One, check the headset/speakers manufacturer’s website for more info.

Let us know with a reply how it goes!

The Xbox audio settings I have available are as follows:

HDMI audio:

* Stereo Uncompressed

* Dolby Digital

* Dolby Atmos for Home Theater

Headset Format:

* Stereo Uncompressed

* Windows Sonic for Headphones

* Dolby Atmos for Headphones

* DTS Headphone:X

Tried all of them. Nothing helped.