No audio all of a sudden

Xbox One was working fine, now all of a sudden there is no audio on any game or DVD/blue ray disc. I have unplugged, switched HDMI cords and ports, tried a different TV, and done a hard reset of the Xbox to no avail. Anyone?

Thanks,

Hi RileysRiley,

Thanks for reaching out the forum,

Kindly answer to the following questions:

1. Are you using Digital Optical Audio or Normal Stereo output.

2. Audio is not working in games alone or whole xbox audio.

3. If you're using digital audio output kindly change the output options like Dolby Surround, Dolby bitstream or Stereo Compressed.

Hi
Jr Bacon Deluxe,



Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.
For those reading this thread, if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance. When the new thread is created please copy and paste the URL to this thread showing that
the troubleshooting steps listed above didn't fix the issue.



Thank you and have a great day!

Got it working! Turns out I had a Firmware update for my controller in the 'Accessories' tab and that brought the sound back.

The next thing to check would be the HDMI cable. The process you want to follow is to identify what is causing the issue, be it a cable, console or display so swap them out only changing one thing at a time to identify what the issue is. Things like:

• Test something else on the display to see if it's picking up HDMI audio from another input source
• Test a different cable to see if that isn't sending the signals
• Test a different display to see if that outputs audio
• Test another account on the console to see if that's having the same issue

Let us know if that helps identify where the issue is, so we can focus our troubleshooting from there.

I am having this issue all of a sudden. It's been great since I got it, some years back. Now all of a sudden I have sync issues with the audio like everyone else is saying. I'm trying to edit these videos to make content out of them and it's turned into
garbage. So did anyone come to a conclusion on a fix?