No applicable forum - Site Issue

Jaymo1978 · Jan 23, 2015

Hey folks! Sorry, this isn't Xbox-One specific, but there isn't a forum for Xbox.com site issues. Does anyone else have an issue with the site showing that you have unread messages, but you really don't? My profile drop-down shows "Messages - 2" but on my
console it shows no new messages, and when I go to my messages, none of them are unread - all have been clicked.

[View:https://onedrive.live.com/redir?res...y=!ACe9X9FOEHaO0uU&v=3&ithint=photo,jpg:550:0]

It's been this way for over a month now, I kept thinking it would work itself out, but it weirds me out thinking I'm missing something!

Thanks!

:)

RSdraig · Jan 23, 2015

Dance Central Spotlight Crashing

Hi,

There's been no response to this issue.

Is this just an informal support forum, if so where do I go to find the 'official' support site?

{Parity} · Jan 23, 2015

Suspension.

No one in the forums can help with that issue. You will need to work through the enforcement site.
enforcement.xbox.com/home Good Luck!

Smwutches · Jan 23, 2015

Check the Friends area. Some people have had that issue when they've gotten a friend request from a 360 user.

GrowlingYapper · Jan 23, 2015

If I read message while in Xbox live it will still show I have a message, when I go to my Xbox one console and read the message it clears it from Xbox live

Jaymo1978 · Oct 31, 2018

I'm thinking Yapper might be on the right track - yours was a great thought, Smwutch, because I DID have a FR waiting for me, so I accepted it, but after going back to the forums and refreshing the page, the "1 Message" was still there.

Just to check, I went to my messages and clicked EVERY message, like I was selecting it to read, in case it was an issue of reading it in one place, but not showing up as read in another, but unfortunately it's still there. Not a huge issue, but weird.

Jaymo1978

I'm thinking Yapper might be on the right track - yours was a great thought, Smwutch, because I DID have a FR waiting for me, so I accepted it, but after going back to the forums and refreshing the page, the "1 Message" was still there.

Just to check, I went to my messages and clicked EVERY message, like I was selecting it to read, in case it was an issue of reading it in one place, but not showing up as read in another, but unfortunately it's still there. Not a huge issue, but weird.

GrowlingYapper

If I read message while in Xbox live it will still show I have a message, when I go to my Xbox one console and read the message it clears it from Xbox live

Smwutches

Check the Friends area. Some people have had that issue when they've gotten a friend request from a 360 user.

LegendOfGta

Good Luck and edit the part where it displays the forum website to a link; this will be easier for applicants to simply click the link to access the site instead of typing it in.

F3deSh

Unfortunately my USB Flash is not compatible. I will get one and try your suggestion, but i need to tell you first that i think is not a HDD issue because with others events the game works fine.

I'm trying to post this in the Forza Motorsport Forum but the site returns me an Application Error.

No applicable forum - Site Issue