No Alan Wake code after purchasing Quantum Break - 3 weeks ago

◾Alan Wake's American Nightmare (Delivered 7-10 days after purchase)

◾Alan Wake + The Signal & The Writer DLC (Delivered soon after Quantum Break's release)

◾Quantum Break for Windows 10 (Delivered soon after Quantum Break's release)

well I paid $60 on the 3/3/16 and I have not received any codes for Alan wake.

as for windows 10 version, "Soon After Release" is not much help.

Hey there!

When did you purchase/redeem the Quantum Break code? In order to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare, you would have needed to redeem the digital code before April 4th, 2016 (or April 10th in US, Canada, and UK) to
be eligible. If the code was redeemed on your account after those dates, unfortunately you're not eligible to receive Quantum Break on Windows 10 and Alan Wake's American Nightmare codes.

In regards to Alan Wake, did you purchase an Quantum Break Xbox One bundle, or did you purchase a digital code for Quantum Break? That will help us a bunch.

The code for Alan Wake American Nightmare should be sent 7-10 days after your purchase. The codes for Alan Wake and the other DLC will be sent 7-10 days after Quantum Break is released.

Hi soulgraber1992,

The codes for Quantum Break on Windows 10, Alan Wake game, The Writer DLC and The Signal DLC will be sent within 7 to 10 days after launch. It was stated in the item description before you purchase or pre-order the game.

Players who pre-ordered Quantum Break will receive the following via their message center:

•Alan Wake’s American Nightmare (Xbox 360 Backwards Compatible version)

•Alan Wake (Xbox 360 Backwards Compatible version)

•Alan Wake : The Writer DLC (for Alan Wake on Xbox 360)

•Alan Wake : The Signal DLC (for Alan Wake on Xbox 360)

•Quantum Break on Windows 10

So you should be able to receive all the codes by this week. If not, please post again to this forum section so our promotions support team can further assist you.

Hi Aj6627,

The codes for Quantum Break on Windows 10, Alan Wake game, The Writer DLC and The Signal DLC will be sent within 7 to 10 days after launch.

Players who pre-ordered Quantum Break will receive the following via their message center:

•Alan Wake’s American Nightmare (Xbox 360 Backwards Compatible version)

•Alan Wake (Xbox 360 Backwards Compatible version)

•Alan Wake : The Writer DLC (for Alan Wake on Xbox 360)

•Alan Wake : The Signal DLC (for Alan Wake on Xbox 360)

•Quantum Break on Windows 10

So you should be able to receive all the codes by this week. If not, please post again to this forum section so our promotions support team can further assist you.