No achievements unlocking and no progress being saved in the game hub

From the 29th of April I have stopped receiving achievements in certain games and the progress in the game hub has stopped updating except for the 'Time Played' stat. The games that I've found to be affected so far are: The Legend of Korra, Overwatch, Hitman
and Battlefield 1. I've chatted with Microsoft support twice so far and they've had me do the same thing of removing my account and power cycling the console and it has had no effect. The problem persists on the Xbox One, xbox.com and the Xbox app on PC.

:)

 

Xbox One achievement progress not being recorded.

For over a month now no achievements or game progress has been tracked on my Xbox One.

I played through the entirety of Quantum Break, the game hub section of that has 10+ hours logged yet 0% game progress, with no achievements unlocked. I recently started playing Wolfenstein The New Order, same thing, no progress being recorded, no achievements
unlocking. I thought i'd experiment and play iDarb seeing that it has a few easy achievements. Specifically I created 20 custom characters, that achievement didn't unlock.

Checking and PvZ Garden Warfare 2 puts my progression at 0% too with no achievements unlocked, same for my wife's gamertag on the same Xbox One.

However, all 360 titles I've played have been working fine, I've been playing Borderlands and Condemned with Xbox One backwards compatibility.

I first thought it was just a one-off with Quantum Break, now I've realized no progress for any Xbox One games are being recorded. Though I'm not an avid achievement hunter i'd still like my progress to be recorded so I can compare with friends in the game
hub. Hense the annoyance this has now caused.

I've tried removing my account, restarting the console, redownloading my account and reinstalling my Xbox One games. Then playing through the first chapter of Wolfenstein, but still nothing.

Any help or advice would be appreciated.

 

Achievements not posting

I and a friend are having the same issue. Multiple games, testing different achievements (including extremely simple ones), nothing unlocking. In fact, for achievements with progress tracking no progress is being tracked either. Seems to be only Xbox One
(360 works, haven't tested Win8 or Win10 achievements). All steps have been followed, nothing.

 

Hey there, RiseofOwnage!

It appears that you are currently enrolled in the Insider Program alpha ring. You will want to post up in the Insider forums linked at the bottom of my post to let them know about this; be sure to submit feedback through the console first, though!

If you have any issues on a console that is on a public release version of the operating system, be sure to post up a new detailed thread so that our community can work on helping you out. Thanks for understanding!

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Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
Insider Program Forums for help with Insider Program troubleshooting.