no access to the store since and a pass live gold !!!

i buyed a pass live gold 3 month

i add it my xbox one reconize it but since that moment i cant have acces to the store or tyhe gold live place vith an error

"

try again

a trouble happened from us and we cant connect you

code : 0x80072EE7

CV; 4Zh7Rhn80GSx.SeC

my network still work correctly

i restart my xbox and my internet box but with the same issue

it's 6 hours and still the same ...

try again

it's seams i pay my paa live gold for nothing !!!!

:)

 

Season Pass Inaccessible

I recently purchased the Saints Row IV Season Pass and when I attempted to access the in-game store it said I required an x-box live gold subscription. I thought that was a kind of a pain seeing as I had already bought the content. However, no biggie
I had some free Xbox live gold lying around that I hadn't used. So I activated my gold subscription and now when I try to access the in-game store it tells me there is "No Downloadable Content available at this time."

I have tried deleting the content and downloading it again multiple times with no success. Please help.

 

I cant buy anything for Xbox One

I cant buy EA access and any of games in Microsoft Store. Xbox Live Gold and Game Pass working normally all the time.

 

Hey Dessainte thanks for taking the time to bring this issue to us!

We have seen this issue before and it has been addressed on our
Error page, error 0x80072EE7:this may mean that the console couldn't load the resource you tried to open. Typically, this error occurs when a network connection error prevents the name of the resource from resolving to
an IP address. We suggest trying to
Powercycle the console and give it another shot! Keep us posted on how it goes!

 

i lose only 1% so that dont come from my network !!!!!

 

THank you but i yet close the xbox one s since 1hour and open it again without ressult

my network are very good too..

all happend just after i add the code from the live gold pass

 

Hello Thierry,

Sorry to hear that you're experiencing this issue.

If I were you, I would try to remove your account and then redownload it back to your console from Xbox Live by following the steps outlined in

How to add or remove a Microsoft account on Xbox One and see if that helps you sign with updated info.

If that does not work, and your network connects alright, then I would suggest trying what we call a soft factory reset of your console.
It's a reset of your console back to factory settings but one that does not uninstall any of your games or apps and is a really good troubleshooting step for most issues.

Just make sure that before you go ahead with it, that you do know all of the sign-in information for any/all of your accounts(asthey
will be removed) and have easy access to your internet network.



Also make sure that you select the option denoted
reset and keep my games and apps.



Follow the steps here on
How to reset your console to factory defaults on Xbox One and let us know how that helps with the issue





Thanks

 

thank you for your answers.

finaly after 3 reboot and a sweet nigth all start correctly

bye