NO ACCESS TO EMAIL ON X BOX

Thanks for the update, may I know if you tried resetting the password using the link below and putting the phone number to see if you have luck?

https://account.live.com/password/reset

About the recovery form, yes. You can submit it 2 times per day :c

As you are not able to recover the account right now, I can advice you to ask to your bank to freeze that card or ask them to give you a new card and delete the old one.
In that way you're not going to be charged in the next billing cycle for the subscription

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Doh_2022

The Microsoft account domain is indeed a domain from your internet service provider?
Is that the only alias that you had added to the account or you may a added a different one?

I'll be waiting for your reply, greetings from another Microsoft user

Thanks I will do that with the bank.

Hopefully I can reset it tomorrow or get it resolved.

Hello and thanks for the reply.

We added a phone number and I replied using the security information yet still having no luck.

There is a monthly subscription that we are currently paying for also but again it is going to the old email.

Now it tells me I have tried too many times today (twice!) and to wait until tomorrow.

You're welcome

Yes, now you may need to keep trying

As an extra advise, try filling the form slightly different but with accurate info to see if the next time, the form gets accepted