No access to email associated wother xbox account

Discus and support No access to email associated wother xbox account in XBoX on Consoles to solve the problem; account was set up by someone else who used his email for my son. I have no contact with him and now xbox won't let my son log in without the password.... Discussion in 'XBoX on Consoles' started by quackerz2014, Jan 8, 2017.

  1. quackerz2014
    quackerz2014 Guest

    No access to email associated wother xbox account


    account was set up by someone else who used his email for my son. I have no contact with him and now xbox won't let my son log in without the password. He just renewed his live account too.

    :)
     
    quackerz2014, Jan 8, 2017
    #1
  2. xboxfelix
    xboxfelix Guest
    How to Change your Xbox LIVE account information

    Overview

    It is possible to change information associated with your Xbox LIVE account like your name, address, phone number or email address.

    Note: You cannot change the country that is associated with your Xbox LIVE account. If you have moved to another country and you would like to access Xbox LIVE from there, you have to create a new Xbox LIVE account in your new location.

    How to Change your name, address, phone number or email on Xbox.com

    1) Go to My Account and Sign In with your Microsoft Account. (This is the email and password that is associated with your Xbox LIVE account).

    2) Make the changes you want to your billings account information and then click Save.

    How to Change your name, address, phone number or email on your console.

    1) Sign in using your Xbox LIVE gamertag.

    2) Proceed to Settings, and then select Account.

    3) Select Your Information, and then go to Billing Information.

    4) Sign In with your Microsoft account password.

    5) Change your billing account information and then click Done.

    In case you want to change the billing name on your Xbox LIVE account, go to Xbox.com
     
    xboxfelix, Jan 8, 2017
    #2
  3. Skelletor23
    Skelletor23 Guest
    changing email associated with live account

    Hi. I just wanted to know if it is possible to change the email associated with my live account as the email address associated with it no longer exists because I am no longer with the internet provider that gave me access to that email address/account.
     
    Skelletor23, Jan 8, 2017
    #3
  4. Internet Expert Win User

    I need help

    If you do not at least have access to the email associated with the gamertag, you will not be able to access the Microsoft/Xbox account at all.

    As far as I know, Xbox Support does not disclose the email address associated with a gamertag under
    any circumstance (as a security measure).
  5. kyle_m4496 Win User

    When i try to sign in with gmail it takes me to my old hotmail that i dont use for gamepass

    Hi Rayan. My name is Kyle and I'm an independent advisor.

    Ensure you are using the correct email to access your main account; if an email is already associated with an account, it cannot be associated with another account.

    Check your email inbox for messages from Microsoft or Xbox, this may help you confirm which email is associated with the account. You can also use your phone number to sign in, if it's associated with your main Game Pass account.

    If you cannot access the account at all, you'll need to contact your bank to cancel/refund the subscription charges; Microsoft can only assist further if you have access to the account.

    Please reach back if you have further questions.

    Thanks,
    Kyle
  6. k1Helix z Win User

    EA

    You can change the email associated with your Origin account, but you need to have access to it first, so if you don't know how to access to EA Origin and you also can't access the email associated with it it would be harder to do so.

    First try to gain access to Origin, if you can do it, you can create a new Microsoft Account and associate your Origin account to it.
  7. Im 2 Clutchx 4U Win User

    When I sign onto Xbox.com, I receive a different gamertag [HELP!!!]

    @lukear9 , I don't have access to my email account associated with my main Xbox gamertag.
  8. Geth Win User

    Xbox One

    Do you have access to the email associated with the account?
Thema:

No access to email associated wother xbox account

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