Nightly Ping spikes

I'm experiencing pink spikes almost on a nightly basis to the point that I'm randomly getting disconnected while playing. All of the tests have been run and everything is well above the minimum requirements. I just got a new router and hoped for improvement,
but apparently that wasn't the issue. I'm wired directly by Ethernet and I have a Zyxel C1100Z modem. I've gone through the troubleshooting steps with Xbox Live - does anyone have any suggestions to help?

:)

 

Ping Spikes

Hi War and Leisure!

Thanks for reaching out! Based on what information you've given us so far, I'd recommend what OK Fowl did, which is our

slow performance solution for situations like this, or use a straight up Ethernet connection instead of wireless. If you try all the options in that wizard and are still experiencing ping spikes, you may wish to
contact Xbox Support directly to chat with a virtual agent in real time or request a call back via phone.

Hope this helps out!

 

Ping Spikes

Hello,

I've been dealing with frequent online multiplayer ping spikes on the Xbox One X and can't seem to pinpoint what's causing them. Multiplayer games played on my PlayStation 4 don't leave me with the same experience, so it seems like it's isolated to Xbox.
These spikes also occurred on my Xbox One under two different routers. Given how my primary use for the service is competitive gaming, this is quite infuriating. Interruptions are either two seconds or ten seconds long. Here's some network-related info:

Download Speed: ~65mbps

Upload Speed: ~6mbps

Wireless Strength: 100%

IPv4 & IPv6

NAT: Open

ISP: Charter Spectrum

Router: Netgear R7800

How can this be fixed? Please note a wired connection is not an option. Also, my console is in the Insider program.

Thanks!