nieaktualny adres mail a konto na xbox[Translation-Outdated mail address and account on Xbox]

[Translate...]

Outdated mail address and account on Xbox

Good morning, a few days ago the son removed the account-the address in Gmail, the address was also a verification account for the Xbox. My two questions:

1) will Xbox One games expire, disappear?
R. I don't think with expire. If the System have a away to you change the e-mail then, probl
2) I found a site where you can change the email address from the old to another-new, but on the old, which is not there, the confirmation codes are sent, so paranoia. What can you do?

Thank you

Answer:

For your first question, if the system gives you the option to change the email, the games probably do not expire, only expire the subscriptions when they win and you do not renew, for example Game Pass games when you win your subscription and you do not
renew you lose the Access to Game Pass games that you don't have.

For the second question, if you no longer have access to your registered email account, but when there were you had 2 factor verification is easier, otherwise, I suggest looking for the support to make this change. Another thing that can facilitate if there
is no verification by tumbler via Mobile but you have another email registered for security and recovery purposes, can also facilitate

Hi Jacek,

Thanks for coming to the forums. We understand you have a couple questions about your account.

1. The first questions answer is no, all digital content stays with the profile. '
2. For the second you will need to verify the account in order to change the email. Have you tried logging into the gmail you said was on there? You can also view
   
   how to change primary email. If not able to verify select don't have any of these, and you will be prompted to add security information. However, this puts a 30 day hold on the account, so you will not be able to make any other changes until that is complete.

Thanks,

Brad

Dziękuję. Sytuacja jest dziwna i niepokojąca, chcąc się zalogować na usunięte konto syn jest proszony o podanie zdjęcia dowodu lub paszport !!! co ? lub karty kredytowej ( może
dać jeszcze Pin i wypisać czek ?) To normalna praktyka ? Bardzo dziwne , gdzie tu ochrona danych i prywatność i bezpieczeństwo ? Mam 50 lat , a syn jest dorosły a tu jakieś sytuacje jak z kiepskiej komedii ;/ pomijając sytuacje z xboxem grami - kontem gier
xbox , problem nawet banalny ma ze smartfonem jak używać smartfona bez konta gmail ? cofamy się do lat 90' nie ściągnie żadnej aplikacji .

miłego wieczoru

______

[Translation - Thank you.
The situation is strange and worrying, wanting to log in to the deleted account son is asked to provide a photo ID or passport !!!
What ? or credit card (can I give a Pin and write a check?) Is this normal practice?
Very strange, where is data protection and privacy and security here?
I am 50 years old and my son is an adult and here are some situations like a bad comedy; / apart from situations with xbox games - xbox game account, even a trivial problem with a smartphone how to use a smartphone without a gmail account?
we are going back to the 90s' will not download any application.

have a nice evening]

Hi there Jacek,

Thanks for the update on the issue with recovering a Microsoft Account. I recommend checking out this article for more information: Reset
or recover your Microsoft account password.

If the issue persists, I recommend to contact Customer Support
for further assistance.

Give this a try and let us know the results.

Witam



Przykro nam, że ktoś włamał się na Twoje konto. Rozumiemy, że jest to frustrujące, ale musisz skorzystać z formularzy odzyskiwania konta. Aby uzyskać dostęp do tego formularza, zobacz:

Odzyskiwanie konta

1. Wprowadź swój adres e-mail, telefon lub nazwę użytkownika Skype w pierwszym polu, jeśli je znasz.
   
2. W polu tekstowym Kontaktowy adres e-mail wpisz adres e-mail, na który możemy się z Tobą skontaktować lub wysłać link do resetowania hasła. Pamiętaj, że ten adres e-mail powinien różnić się od tego, który próbujesz odzyskać.
   
3. W trzecim polu tekstowym wpisz znaki wyświetlane na ekranie. Ma to na celu sprawdzenie, czy nie jesteś robotem.
   
4. Aby zapewnić bezpieczeństwo konta Microsoft, zostanie wyświetlony monit o podanie kilku informacji identyfikacyjnych podanych podczas początkowej konfiguracji konta. Wypełnij jak najwięcej pól.
   

Dodatkowe zasoby:

Jak odzyskać zhakowane lub naruszone konto
MicrosoftResetowanie lub odzyskiwanie utraconego hasła do konta Microsoft | Pomoc techniczna konsoli Xbox

Wypróbuj formularz odzyskiwania konta oraz kroki opisane w dodatkowych zasobach, aby odzyskać konto.

Jeśli nadal masz problemy, skontaktuj się z pomocą techniczną Contact Support

[The text above is machine translated and may not be an accurate representation of the original post]

Hello,



Sorry to hear your account has been hacked. We understand it is frustrating, but you will need to use the account recovery forms. To access this form, see:

Recover your account

1. Enter your Email, phone, or Skype name in the first box if you know it.
   
2. In the Contact email address text box, type an email address where we can contact you or send your password reset link. Note that this email address should be different from the one you’re trying to recover.
   
3. In the third text box, type the characters displayed on the screen. This is to verify that you aren’t a robot.
   
4. To help maintain the security of your Microsoft account, you’ll be prompted for several pieces of identification info that you provided when you initially set up your account. Fill in as many of the boxes as you can.
   

Additional Resources:

How to recover a hacked or compromised Microsoft account
Reset or recover your lost Microsoft account password | Xbox Support

Please try the account recovery form, and the steps in the additional resources to recover your account.

If you are still having trouble, please Contact Support