NFL App on Xbox One doesn't list Brighthouse Cable

Discus and support NFL App on Xbox One doesn't list Brighthouse Cable in XBoX Games and Apps to solve the problem; Can someone please explain why when I go to the NFL App to attempt to watch the NFL Redzone they do not have Brighthouse Cable listed as a provider?... Discussion in 'XBoX Games and Apps' started by timaugie1, Oct 18, 2015.

  1. timaugie1
    timaugie1 Guest

    NFL App on Xbox One doesn't list Brighthouse Cable


    Can someone please explain why when I go to the NFL App to attempt to watch the NFL Redzone they do not have Brighthouse Cable listed as a provider? They are one of the largest cable providers in Florida and I have the NFL Network and NFL Redzone channels
    on my cable package. I'm away for training for 6 months and I want to watch the Redzone on my Xbox. Any info would be appreciated.

    :)
     
    timaugie1, Oct 18, 2015
    #1
  2. Sapper60
    Sapper60 Guest
    NFL App still missing major cable companies

    Having searched the forums and only found older, unanswered threads, I'm posting one myself.

    Since the introduction of the NFL App for XB1, major cable companies, such as Time Warner, COMCAST and Brighthouse (just to name a few) are conspicuously absent. The list however includes such VERY small companies as Cable TV of East Alabama, serving Phenix
    City and Russell County AL. It doesn't include a major company like Brighthouse, the 6th largest company which services over 2.2 million. Brighthouse cable includes the NFL Network, yet I still can't link the app to them as my cable provider.

    Brighthouse blames the NFL Network and Microsoft; the NFL (website support) blames Brighthouse and Microsoft and Microsoft just says "it's between the two of them; not our fault". This has been going on since the app was released in 2014. Microsoft, please
    add those cable providers who carry the NFL Network for all.

    Thanks.
     
    Sapper60, Oct 18, 2015
    #2
  3. Sapper60
    Sapper60 Guest
    Invalid list of providers for XB1 NFL App- Time Warner missing

    I've been asking a similar question since this App first launched. Microsoft says to contact the NFL, the NFL says to contact my cable provider (Brighthouse) and my cable provider (who has provided the NFL Network soon after it's inception) says it's up
    to the App developer and Microsoft. I live in a fairly large market areas (Tampa), yet a small market cable provider in Phenix City, AL is listed.

    I've emailed weblinks to both the NFL and MS showing my cable provider includes the NFL Network, but have only heard the sound of crickets.
     
    Sapper60, Oct 18, 2015
    #3
  4. Sapper60 Win User

    Invalid list of providers for XB1 NFL App- Time Warner missing

    I've been asking a similar question since this App first launched. Microsoft says to contact the NFL, the NFL says to contact my cable provider (Brighthouse) and my cable provider (who has provided the NFL Network soon after it's inception) says it's up
    to the App developer and Microsoft. I live in a fairly large market areas (Tampa), yet a small market cable provider in Phenix City, AL is listed.

    I've emailed weblinks to both the NFL and MS showing my cable provider includes the NFL Network, but have only heard the sound of crickets.
  5. User 9242019 Win User

    NFL App won't confirm code

    It isn't working because Comcast is not listed as a provider for the NFL on the Xbox One. It doesn't matter who you get internet through, it matters who your TV provider is. Right now there is no Comcast, DirecTV, Time-Warner listed as providers in the App
    on Xbox One and apparently no answers as to when or if this will resolved. Support is less than useful, repeatedly telling people to contact the NFL and cable provider to resolve this when the issue is licensing and fees between the providers and MS. If it
    wasn't the NFL app itself would only be available to those who can actually use it.
  6. User 9242019 Win User

    AWESOME NFL app update on Xbox One coming

    There was an update today to the NFL app. 126 Mb download.

    SpiiT RhymeS I don't think that is correct. If you are one of the 215 providers listed you can watch the NFL and Redzone channels through the NFL app once you sign in. Powerhouse cable systems such as Arvig, Chippewa Valley Cable, BYU Optinet and Mid Hudson
    Cable all have access, just no Comcast or Time-Warner. Why would all the providers be listed if no one can but DirecTV subscribers can watch?
  7. User 9242019 Win User

    NFL App with Comcast and DTV: Where's the answers?

    This what that page Mister Fizzle linked to says * You must receive your television service through one of the providers listed above. If your TV provider is not listed, NFL Network and/or NFL RedZone is not offered as part of your TV subscription. Contact
    your TV provider and ask for NFL Network & NFL RedZone online. We are working to add new TV providers, so check back online with us soon to see if we've added yours to our list.

    The above simply isn't true as the largest cable provider (Comcast) in the Puget Sound area which is not listed in the app DOES have NFL network and NFL Redzone available to subscribers and they have since the networks started. There are no issues, the app
    simply doesn't work and I think it is ridiculous that this was released this way in the first place. Someone is to blame for this not being available from Comcast and DTV on Day One and the users who subscribe ALREADY are not at fault here.
  8. Camp0potamus Win User

    NFL App - DirecTV not a provider option

    Actually you probablywon't see directv in that list, the NFL redzone in the NFL app is the NFL operated version that they sell to cable networks outside of the Directv Sunday Ticket package. With DTV there is no stand alone redzone channel so they assume
    you'll be watching it from home or via the NFL Sunday Ticket DTV app.
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NFL App on Xbox One doesn't list Brighthouse Cable

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