NFL App - NFL Network not working

Discus and support NFL App - NFL Network not working in XBoX Games and Apps to solve the problem; I have signed out and signed back in app to confirm App is linked with my Cox cable account. When I go to NFL Network in app it says sorry this video... Discussion in 'XBoX Games and Apps' started by TonyKilledCap, Oct 15, 2015.

  1. NFL App - NFL Network not working


    I have signed out and signed back in app to confirm App is linked with my Cox cable account. When I go to NFL Network in app it says sorry this video isn't available right now. Pleas try again later. This is suppose to connect to the NFL network live.
    I can go to the same app on my android tab and it works just fine. Any ideas?

    :)
     
    TonyKilledCap, Oct 15, 2015
    #1
  2. FishHead1
    FishHead1 Guest
    XBox One NFL App - NFL Network not working

    NFL Network not working on my
    XBox One console using the
    NFL App. Everything else on the app works fine.

    I have properly signed in to NFL Services in settings/Account Management from within the app and
    confirmed my cable provider.

    NFL Network shows ACTIVE in account management after confirming my cable provider.

    Then when selecting NFL Network in the
    NFL Channel Guide a message appears that says
    “Sorry, this video isn’t available right now. Please try again later.”

    This message has appeared for approximately the last two weeks while trying multiple times to view NFL Network and is not temporary.

    I have deleted and reinstalled the app, followed by signing in to services and confirming my cable provider, multiple times.

    I have never been able to view NFL Network using the NFL app on my Xbox One console, but it is working on my XBox 360 console using its NFL app.

    This issue is affecting other users as well. I found a web link where another customer had the same problem.
    Uh oh... that shouldn't have happened.

    Any assistance to help fix this issue would be appreciated.
     
    FishHead1, Oct 15, 2015
    #2
  3. FishHead1
    FishHead1 Guest
    XBox One NFL App - NFL Network not working

    This does not work and I doubt it is working for you either. You would not immediately hear NFL Network start as you say. What you might have heard was NFL Now which is very different. NFL Now is on the main screen of the app and immediately plays when
    the app is launched. NFL Now is a series of current video clips of sports reporters about 3 minutes each. Look at the menus at the bottom of the screen when you launch the app. The NFL Network is the live broadcast the NFL Network channel the same as what
    is currently being broadcasted on your cable TV. The NFL Network is on page two after selecting Channel Guide from the bottom menu of the main screen/page one. NFL Network plays on my Xbox 360, but not on my Xbox One.
     
    FishHead1, Oct 15, 2015
    #3
  4. SC Marx
    SC Marx Guest

    NFL App - NFL Network not working

    I am having the same issue, i have uninstalled, reinstalled, refreshed the cache. nothing helps, it does seem to remember some data as it remembers my preferred team.
     
    SC Marx, Oct 15, 2015
    #4
  5. SC Marx
    SC Marx Guest
    I figured it out!

    ok so i've tried a lot of things. including erasing my profile, deleting local saved game data, clearing the cache, and as far as i know none of that did anything.

    the most recent and successful attempt. I logged out of everything within the app, all of the services. i deleted the app. i fully powered down the xbox, and powered it back on, re installed the app, and signing in to nfl network. and then on my computer
    in a private or incognito browser page. that is a page with no cookies or saved history. and using this page to activate the code. the reason for the private or incognito page is so that it won't have pre loaded your provider log in, and makes you type in
    the user and password for the provider. once i did this. i hit confirm on xbox one. it then gave me an error saying it could not authenticate me. but at the same time i heard nfl network start playing so the error, isnt real. it starts to work

    hope that helps
     
    SC Marx, Oct 15, 2015
    #5
  6. FishHead1
    FishHead1 Guest
    I am having same problem. I tried everything SC Marx did, but still have problem. I posted a new thread today, Oct 26 2015, with complete info of what is happening. I also emailed *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** for assistance. If you can think of anything else to try please
    let me know.
     
    FishHead1, Oct 26, 2015
    #6
  7. FishHead1
    FishHead1 Guest
    SC Marx...This does not work and I doubt it is working for you either. You would not immediately hear NFL Network start as you say. What you might have heard was NFL Now which is very different. NFL Now is on the main screen of the app and immediately plays
    when the app is launched. NFL Now is a series of current video clips of sports reporters about 3 minutes each. Look at the menus at the bottom of the screen when you launch the app. The NFL Network is the live broadcast the NFL Network channel the same as
    what is currently being broadcasted on your cable TV. The NFL Network is on page two after selecting Channel Guide from the bottom menu of the main screen/page one. NFL Network plays on my Xbox 360, but not on my Xbox One.
     
    FishHead1, Oct 27, 2015
    #7
  8. Dat Boy Ben
    Dat Boy Ben Guest

    NFL App - NFL Network not working

    Same issue.. This is so frustrating
     
    Dat Boy Ben, Nov 11, 2015
    #8
  9. Mister Maka
    Mister Maka Guest
    Sorry to hear it Dat Boy Ben!

    So we can best help you out go ahead and create a new thread. Thank you!
     
    Mister Maka, Nov 12, 2015
    #9
  10. JT Decker
    JT Decker Guest
    Same issue as everybody else. Signed in with directv but message stating "sorry this video isn't available right now. Please try again later " never works please help
     
    JT Decker, Nov 19, 2015
    #10
  11. UNLVDEGREE
    UNLVDEGREE Guest
    Samething with DirectTV I can get Sunday Ticket but NFL network says Video not avil but says active ...
     
    UNLVDEGREE, Dec 27, 2015
    #11
  12. Mister Maka
    Mister Maka Guest
    Hey there UNLVDEGREE.

    Because this thread is quite a bit older, please create a new thread detailing your trouble so that we can best help you out. Thank you!
     
    Mister Maka, Nov 1, 2018
    #12
  13. FullHornet Win User

    Xbox One Cable/Directv Question

    Yeah I am curious if in the future the NFL App will work with NFL Sunday Ticket or is it just NFL Network like I have been hearing.
  14. FishHead1 Win User

    XBox One NFL App - NFL Network not working

    This does not work and I doubt it is working for you either. You would not immediately hear NFL Network start as you say. What you might have heard was NFL Now which is very different. NFL Now is on the main screen of the app and immediately plays when
    the app is launched. NFL Now is a series of current video clips of sports reporters about 3 minutes each. Look at the menus at the bottom of the screen when you launch the app. The NFL Network is the live broadcast the NFL Network channel the same as what
    is currently being broadcasted on your cable TV. The NFL Network is on page two after selecting Channel Guide from the bottom menu of the main screen/page one. NFL Network plays on my Xbox 360, but not on my Xbox One.
  15. FishHead1 Win User

    NFL App - NFL Network not working

    SC Marx...This does not work and I doubt it is working for you either. You would not immediately hear NFL Network start as you say. What you might have heard was NFL Now which is very different. NFL Now is on the main screen of the app and immediately plays
    when the app is launched. NFL Now is a series of current video clips of sports reporters about 3 minutes each. Look at the menus at the bottom of the screen when you launch the app. The NFL Network is the live broadcast the NFL Network channel the same as
    what is currently being broadcasted on your cable TV. The NFL Network is on page two after selecting Channel Guide from the bottom menu of the main screen/page one. NFL Network plays on my Xbox 360, but not on my Xbox One.
  16. tohellnbak Win User

    Xbox One Cable/Directv Question

    the NFL app is a stand alone app run by the NFL and the NFL network.... Sunday Tickets contract with Direct TV ends after this season and will not be picked up.... ( as far as I hear ) so it is a fresh start for MS/XB1 & the NFL

    from what I gather

    the NFL app will have the NFL Network channel... including the RED-ZONE channel and our Fantasy leagues from NFL.com will be shown live either by snap or a rolling marque banner on the bottom..
  17. UNLVDEGREE Win User

    NFL App - NFL Network not working

    Samething with DirectTV I can get Sunday Ticket but NFL network says Video not avil but says active ...
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NFL App - NFL Network not working

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