NFL app keeps freezing. HELP!

I stream all my media through XBOX One and only the NFL app gives me problems. Unfortunately, this problem is constant. The NFL app always freezes after about 3 minutes of full screen play. Once it freezes (buffering) it just shows a spinning circle in center
of screen and I can't do anything but go home and quit the app and start again. So I am only able to watch football right now in 3 minute chucks then having to restart app and enjoy another 3 minutes. Any help would be appreciated.

:)

 

Nfl App Freezing

Sorry for the issues you are having with the NFL app. I appreciate you have done some trouble shooting already but here is something I've tried before that has gotten unstable apps to work in the past.

First make sure the app is closed by navigating to the NFL app pressing menu and selecting quit if that option appears.

Next from the xbox dashboard hold the left and right triggers down and press y, this will refresh the dashboard.

Finally power down your xbox and remove the power cable for 30 second to force the device to do a full reset.

I hope this combination of steps helps.

 

blu ray app keeps on freezing

Hi there i was wondering anyone could help me please..i'm having trouble with the blu ray app..every time i try to watch a dvd the app keeps on freezing so i cant get the chance to watch any dvds..i have uninstall the app, and reinstall it, but the same
keeps on happening. : (

 

I did a hard reset (hold down the power button for 10 seconds), and it seems to have stopped freezing, at least temporarily.

 

Same exact problem here. And i don't want a temp fix.

 

Mine does exactly the same!! I'm getting a call back from a manager tomorrow!

 

Have the same problem getting really annoyed having to watch it on iPad

 

Done hard reset like suggested above and it seems to of worked for now

 

I'm having the same problem, does any know what the issue is?

 

Hey guys -

It sounds like
power cycling your Xbox One console is helping. Could you guys give that a shot and see if it helps?

Thanks!

 

hard reset seems to have done the trick for me as well

 

I was basically not able to watch any game without freezing after some minutes. By chance, I recognized that somehow the xbox app on my smartphone (connected for remote control) was disturbing the NFL app, even in background mode. After removal from my phone,
everything runs smoothly with high quality.