New Xbox Wireless Headset Issue

Discus and support New Xbox Wireless Headset Issue in XBoX on Consoles to solve the problem; I’m having a unique issue where someone who doesn’t live in my house nor has any access to my headset Has somehow connected to my headset and the audio... Discussion in 'XBoX on Consoles' started by xBryGuy420x, May 12, 2021.

  1. xBryGuy420x
    xBryGuy420x Guest

    New Xbox Wireless Headset Issue


    I’m having a unique issue where someone who doesn’t live in my house nor has any access to my headset Has somehow connected to my headset and the audio from their phone is playing in my headset. I cannot disconnect it and I do not know what to do about this problem.

    :)
     
    xBryGuy420x, May 12, 2021
    #1
  2. XBF Aicha T Win User

    New Xbox Wireless Headset Issue

    Hello There !

    I highly recommend following the troubleshooting steps mentioned on the link below to resolve the issue

    Troubleshoot issues with an Xbox Wireless Controller | Xbox Support

    Update your Xbox Wireless Controller | Xbox Support

    If the issue still persists , you can place a replacement order for your controller using the link below:

    Request an Xbox controller replacement | Xbox Support

    If you are unable to create the order on that link please contact our live support:

    Contact us | Xbox Support
  3. XBF - Hayabusa Win User

    Xbox wireless headset on pc

    Hello aspireCA,

    Thank you for reaching out to the Xbox Forums. You can indeed connect your Xbox Wireless Headset to the Xbox wireless adapter for audio and chatting in a party.

    You can learn more about setting up and configuring your Xbox Wireless Headset here: Set up and configure your Xbox Wireless Headset | Xbox Support

    If you have any other questions or issues, please feel free to make a new thread.

    Regards,

    Hayabusa
  4. NaZoooom Win User

    Hello I need some Help.

    Hi GilgameshRune,

    Sorry to hear you are having issues with your Xbox One and your wireless headset. Can I ask if your headset was working with your Xbox One S before you connected to the Asus monitor or is this all a new setup? I am thinking there may be a compatibility issue
    with the headset.

    Brad mentioned reaching out to the manufacturer, you may want to ask them if the headset you have is compatible with the Xbox One S in wireless mode or if you can only use the headset in wired mode connected via the headphone jack on the controller.

    Hope this helps :)
  5. Smith55js Win User

    Black Wireless Headset and White Xbox

    Is the headset switched to Xbox mode? The new Microsoft bluetooth/xbox wireless headsets work in either bluetooth or xbox mode, but not both at the same time. You need to make sure it's in Xbox mode to pair it with your Xbox console.

    support.xbox.com/.../set-up-bluetooth-wireless-headset
  6. YourBoyPhil Win User

    New Xbox Wireless Headset (2021) constant disconnecting

    I’m having the same issues with steelseries and razor headsets. The Xbox wireless is the problem 100%. It needs to be fixed or all wireless headsets need their own dongles.
Thema:

New Xbox Wireless Headset Issue

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