new xbox will not update error code 8923000

Hey there Keith thanks for taking the time to bring this issue to us.

We apologize for the inconvenience this has caused but rest assured we are here to help, (assuming this is happening on an Xbox One) we have seen this in the past and since the issue could
be on the actual OS of the console so we would suggest a >Soft
Factory Reset<.
Since
the dashboard cannot be accessed.

1. Unplug the network cable if you're using a wired network connection.
   
2. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.
   
3. Wait 30 seconds.
   
4. Plug the power cord back in.
   
5. Continue holding the
   BINDand
   EJECTbuttons for 10-15 seconds.
   
6. Listen for two “power-up” tones a couple of seconds apart.
   

NoteIf you
don't hear two power-up tones after 15 seconds, it means this failed. Likewise, if you hear any “power-down” chirps, that also means this failed.

1. You can release the
   BINDand
   EJECTbuttons after the second power-up tone.
   

When the troubleshooting screen comes up, press Reset console and delete everything since this will clear the OS. Give it a shot and let us know how it goes!

same here. New xbox and cant update the *** thing. Same error code too

Hi there! You can find steps to help with that code on the
Xbox 360 Software Update Error Code page. If it doesn't help, please feel free to post a new thread and we'll figure it out!

Hello Ondras,

Thank you for bringing this to our attention. Here is a link to help you Update your Xbox 360 :

How to get a new Xbox 360 update

If you are receiving an error code when trying to update, then you will find solutions for that here :

Xbox 360 system update error codes

Hope this helps!

I don't have a error code from the new update but my xbox keeps freezen all the time now. Works fine before the update.