New Xbox User Setting up Console for Child

Discus and support New Xbox User Setting up Console for Child in XBoX Rewards & Social to solve the problem; Hello Everyone... Just purchased an Xbox for my 8 year old son and trying to figure this whole thing out. Also purchased the Xbox Unlimited Game Pass.... Discussion in 'XBoX Rewards & Social' started by ckuhn003, Dec 26, 2021.

  1. ckuhn003
    ckuhn003 Guest

    New Xbox User Setting up Console for Child


    Hello Everyone...

    Just purchased an Xbox for my 8 year old son and trying to figure this whole thing out. Also purchased the Xbox Unlimited Game Pass.

    I was able to create an XBOX login using a Microsoft account which enabled me to login to my console. I want my son to have an account so we can monitor his activity so I created an ID under mine in the Xbox Family app. My question is how do I see his ID on the console now? I only see my ID and the ability to 'add new' which takes me through the steps of creating a new ID (which I assume we already have from the Xbox Family app).

    Also, do we really have to put in a password every time we turn on the Xbox?

    And once this account is created for my son, do I need to re-download games that he wants to use that's already associated to my account?

    Thank you!

    :)
     
    ckuhn003, Dec 26, 2021
    #1
  2. Smwutches Win User

    New Xbox User Setting up Console for Child

    To change your son's account, you'll want to choose that option to Add. It'll ask if you want to create a new account or to sign into an account that has already been created. So you'll just sign into the account you created for him and it will add it to the console.

    You do not have to enter the password every time you turn on the console. Under settings there's an option to change sign-in preferences and you can change that option.

    If the games are already installed on the console, you don't have to redownload them.
  3. ckuhn003 Win User

    New Xbox User Setting up Console for Child

    Thank you for your reply! I was able to add my son's account on the console but when we log into his account and try to select the games which I downloaded via the Xbox Unlimited Game Pass, it says 'The person who bought this needs to sign in'. I'm given the options to select 'see in Microsoft store', ' cancel' and 'open troubleshooter'. 'See in Microsoft Store' didn't seem to work. What am I doing wrong?
  4. ShapedPrism91 Win User

    Setting up new family user

    Sorry, I created his hotmail account on the pc.
  5. ShapedPrism91 Win User

    Setting up new family user

    Hi Miss Kleo!

    Thank you so much for replying. I tried changing his hotmail password, but I still can't sign in on the Xbox :-(
  6. Miss Kleo Win User

    Setting up new family user

    Hey there ShapedPrism91! Did you just create the Xbox LIVE account? Did you create the account online or on your console? As a first step, you may want to try
    changing the password associated with your sons account to see if this alleviates the issue. Let me know if this is an option for you!
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New Xbox User Setting up Console for Child

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