New xbox update failing repeatedly

theflyinghog · Oct 27, 2022

I have an update for my Xbox One console. Every time I select the start button, it tries for a few seconds and then says “There was a problem with the update” and the hexadecimal code and everything else tells me that it’s a network issue, although i have performed countless checks, all of which have told me my wireless network is fine (also my phone is fine with it). I have tried and tried again many times and powercycled twice, unplugged it and waited about 4 times, and factory reset my console. NOTHING has worked or changed what’s happening in any way whatsoever.

:)

Nathan Roberts (SN)

No worries, theflyinghog, you haven't wasted my time 😎

Sometimes the little things we don't think of work. Technology is strange like that lol

Nathan

theflyinghog

It seems to have worked now, i did a strange ritual and restarted the router and it worked. Don’t know why i didnt think of that, so sorry for wasting your time!

theflyinghog

Ok, thank you, have been avoiding this solution but i think i need to stop and just do it because it seems like the only thing that could work.

Nathan Roberts (SN)

Hey there, theflyinghog

Welcome to the Microsoft Community

Please can you try performing an offline system update. This will involve you downloading the update onto a USB stick, then plugging it into your Xbox console where it will pick the USB stick up and install the update.

More information on how to do this, and where to get the installation file you need, can be found here: Perform an offline system update | Xbox Support

Hope this helps,

Nathan

Lyndcam

Hi Nilay

Thanks for the reply. I'm afraid that l've already tried that several times with no success. The only outstanding update is 'Gaming Services' and that repeatedly fails to update.

Thanks.

New xbox update failing repeatedly