New Xbox Series X - no controller will connect wirelessly?

Discus and support New Xbox Series X - no controller will connect wirelessly? in XboX Insiders to solve the problem; Hi everyone, we bought an Xbox series X last night and cannot get either our series X controllers or our XBO controllers to connect wirelessly. When... Discussion in 'XboX Insiders' started by /u/darth_advocate, Apr 3, 2022.

  1. New Xbox Series X - no controller will connect wirelessly?


    Hi everyone, we bought an Xbox series X last night and cannot get either our series X controllers or our XBO controllers to connect wirelessly. When using a USB-C cord the series x controllers will work, but that’s not ideal for our living space and the cords we have aren’t really long enough. The series X controllers are updated to the newest firmware and connect fine to my Windows 11 laptop wirelessly.

    I believe it’s an issue with the Xbox staying in pairing mode long enough to connect, when I press the pairing button it flashes rapidly for maybe 5 seconds and then goes back to a solid white light. Any insights? Thanks.

    submitted by /u/darth_advocate
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    /u/darth_advocate, Apr 3, 2022
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  2. Luke_917 Win User

    Xbox Series X Sync button/synced controller stopped. Sync button must work as I am able to get to BIOS. Sync button wont blink.

    Thanks for the reply. Interesting, I did not know that it was "wirelessly" connected while connected to a USB C Data Cord. As soon as I unplug, it stays disconnected (in sync mode the controller also keeps blinking then turns off). If this is right I don't know why I also can't sync any of my other Xbox controllers to the series X unless connected with a cord (works on an One X controller also, stops when unplugged). I don't know why the sync button (blinking) stopped operating all together.

    I replaced my batteries and tried to pull and place back in earlier with no luck. I also updated the controller as I set up as new.

    The interesting thing is I am able to use the series X controller perfectly on PC wirelessly with windows 10/Xbox PC adapter. I have no problems on PC wireless.
  3. KhajiBower34 Win User

    The controller does not pair with the Xbox X Series

    Hello Hyer, my name is Khaji I am the independent advisor and I will be happy to help you today.

    Sorry to hear that you are having problems with your Xbox X Series. Here are some steps you can take to troubleshoot the controller sync issue.

    - Try a wired connection: use a USB cable to connect your controller to the Xbox Series X and see if it connects. If it does, you can try syncing wirelessly.

    - Press and hold the sync button on the back of the controller for 15 seconds until the Xbox button starts to flash, then release the button. Turn off and unplug the Xbox X Series for a few minutes, then turn it back on and try to sync the controller again.

    Update your controller firmware: If your controller firmware is not up to date, you may not be able to connect to the Xbox X Series. To check for updates, navigate to Settings > Devices and Accessories > Xbox Wireless Controller > Device Information and see if a firmware update is available.

    - Try a different HDMI cable or port: A faulty HDMI cable or port could be the cause of the Xbox home screen not displaying on the TV.

    - Check your TV settings: make sure the HDMI port to which the Xbox X Series is connected is set to the correct input on your TV.

    Best regards, Khaji
  4. John P_14 Win User

    Xbox series X controller refusing to sync and not displaying on TV

    Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

    Sorry to hear you're having problems with your Xbox Series X; here are some steps you can take to troubleshoot the controller sync issue and the Xbox home screen not displaying on the TV:

    1. Try a wired connection: Use a USB cable to connect your controller to the Xbox Series X and see if it connects. If it does, you can try to sync it wirelessly again.

    2. Hold down the sync button on the back of the controller for 15 seconds until the Xbox button begins flashing, then release the button. Turn off and unplug the Xbox Series X for a few minutes, then turn it back on and try syncing the controller again.

    3. Update your controller firmware: If your controller's firmware is out of date, it may be unable to connect to the Xbox Series X. To check for updates, navigate to Settings > Devices & accessories > Xbox Wireless Controller > Device info and see if a firmware update is available.

    4. Try a different HDMI cable or port: A faulty HDMI cable or port could be the cause of the Xbox home screen not displaying on the TV. Try connecting the Xbox Series X to a different HDMI port on your TV or using a different HDMI cable.

    5. Check the TV settings: Ensure that the HDMI port to which the Xbox Series X is connected is set to the correct input on your television. You can also try turning off any special TV features, such as HDR or 4K, to see if that helps.

    Hopefully, one of these steps will help you resolve your problems.
  5. XBF Ihssane Z Win User

    Did the xbox series controller works on xbox one fat?

    Xbox Series X|S controllers are fully compatible with the Xbox One, One S and One X. Also the Xbox One controllers work on the new Series consoles.
  6. Obsessive Power Win User

    compatibilidad de controles xbox series con xbox one FAT?

    Hi,

    Xbox Series X|S controllers are fully compatible with the Xbox One, One S and One X. Xbox One controllers also work on the new Series consoles.
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New Xbox Series X - no controller will connect wirelessly?

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