New Xbox Series X Controller not working with stereo adapter

Hi xWAHOOWAx! My name is Ricardo an independent advisor ready to help you with this situation!

If you have one, plug the stereo headset adapter into the bottom of your controller so it can also get updates.

If you're using a stereo headset adapter, plug in a headset (a headset must be plugged in so the adapter will turn on).

Plug the included USB cable into your Xbox’s USB port.

For Xbox Series X, the port is on the front right below the Pair button. For Xbox Series S, the port is on the front left next to the Pair button.

For Xbox One X and Xbox One S, the USB port is on the front under the Power button.

For original Xbox One, the port is on the left side of the console, around the corner from the disc tray.

Plug the other end of the USB cable into the top of the controller.

Xbox Wireless Controller update screen

Connecting an Xbox Wireless Controller to update its firmware

Instructions to install the update should automatically appear. Follow the instructions, and don’t disconnect the USB cable while the update is in progress. The process can take up to 3 minutes.

****If instructions to install the update don’t automatically appear, you can start the process manually.

To do this, press the Xbox button to open the guide, choose Profile & system > Settings > Devices & connections > Accessories, and then select the controller you want to update. On the Xbox Wireless Controller screen, select “…” to check the firmware version for your controller. If it says “Update,” select Firmware version, and then follow the steps provided.

Yes the adaptive controller will work on the Xbox Series X and S.

Old controller required the stereo headset adapter to work with my headset. ( was a friends stereo headset adapter) so I thought i'd buy the new type of controller so as to not also buy the stereo headset adapter.

The new controller differences

3.5mm jack which is pointless

and the bumpers feel slightly different, but that just may be because i'm now used to worn bumpers on my old controller.

that's it

If your Xbox one Controller doesn't work or gets disconnected after you plug in your Stereo Headset Adapter, unplug your adapter,
and then update your controller without the adapter. After the controller is updated, insert your Stereo Headset Adapter back into the controller.

funny

I have a similar problem see below

Xbox one original controller, stereo headset adapter and headset and I can hear in game chat but as soon as I connect to party chat, they can hear me but I cannot hear them. I tried the original headset that comes with the xbox one and it worked so I figured
it was the stereo adapter. so I purchased a new stereo adapter and have the same issue. so I purchased a new controller with 3.5mm jack. I have the same issue. but if I use my headset connected to the 3.5mm jack on the new controller party chat works fine,
but doesn't work connected to stereo adapter (and I tried 2) So I thought I would try on my sons xbox one (we have 2 xbox ones in the house) so we swapped headsets , controllers and stereo adapters and I had the same problem on my xbox one. whereas his was
working fine (and he was using my controller, headset and adapter) So it would seem to be an issue with my console, that is the only hardware difference. any ideas?