New Xbox One UI (Oct 2020) not reading external hard drive

I recently had the same issue. I was using a Seagate 1TB external hard drive. The xbox itself may not be the issue. It could very well be the hard drive itself. I plugged mine into another xbox, it did not read, also plugged into PC, did not read. Possible
the hard drive may have crashed and may just have to buy a new one.

If you recently updated your console with the February 2020 update, it has bricked external hard drives world wide and Xbox Support refuses to acknowledge that the last update is causing an issue with external hard drives. No games will download, install,
or launch from external drives since the update. They've known about this for close to a month.

Hi,

Simple answer, your hard drive is failing. Fix? Buy a new hard drive or use an external hard drive. The Xbox 360 supports external hard drives up to 2 TB.

Hard drives die and before they do, they generally exhibit, disk read errors, corrupted files none working games. Hard disk drives are mechanical with moving parts, its it not if they fail its a matter of when.

This article explains the difference between using a regular external hard drive versus the custom external storage for the Series S/X- https://news.xbox.com/en-us/2020/09...xbox-series-s-custom-storage-solution-primer/

An external hard drive used on the One will work for the Series S/X, but won't have the exact same performance as the one created for the Series S/X.

I recently had the same issue. I was using a Seagate 1TB external hard drive. The xbox itself may not be the issue. It could very well be the hard drive itself. I plugged mine into another xbox, it did not read, also plugged into PC, did not read.
Possible the hard drive may have crashed and may just have to buy a new one.

Hi MEG BEP,

I hope it is not a problem on the external hard drive as I can not buy another.

I will continue to look for some solution. If I can solve this problem, I will post an answer.

Thanks for helping.