New Xbox One first update stopping?

Discus and support New Xbox One first update stopping? in XBoX on Consoles to solve the problem; So i just purchased an xbox one and i was doing the normal first system update. at 18 percent i got a message saying something went wrong with the... Discussion in 'XBoX on Consoles' started by Chris123WW, Sep 5, 2014.

  1. Chris123WW
    Chris123WW Guest

    New Xbox One first update stopping?


    So i just purchased an xbox one and i was doing the normal first system update. at 18 percent i got a message saying something went wrong with the update. I tired to re download and it wouldn't let me. I clicked on check network connection and it made me
    enter in my network password again. after doing that the download resumed and finished no problem. Wondering what might of happened and why i had to re renter my network password again? just want to make sure nothing is wrong with my brand new console. thanks

    :)
     
    Chris123WW, Sep 5, 2014
    #1
  2. sc_shark
    sc_shark Guest
    Xbox One February 11 update will be optional

    full article:http://www.trustedreviews.com/news/...-be-optional-and-introduce-background-updates

    i will get it.. i dont seewhy not. guess i will have to try and find the update in system as you manually have to download it.
     
    sc_shark, Sep 5, 2014
    #2
  3. Rkay77
    Rkay77 Guest
    xbox one first update

    Same issue with me... Maybe Xbox servers are overloaded ??

    Pretty pissed off..
     
    Rkay77, Sep 5, 2014
    #3
  4. NxtDoc1851
    NxtDoc1851 Guest

    New Xbox One first update stopping?

    There is currently an Xbox One Service alert.
     
    NxtDoc1851, Sep 5, 2014
    #4
  5. Chris123WW
    Chris123WW Guest
    what do u mean service alert?
     
    Chris123WW, Sep 5, 2014
    #5
  6. NxtDoc1851
    NxtDoc1851 Guest
    Your console is fine. You just had an issue with an update. There was an Xbox One (Xbox live) service alert when you posted. Everything will be alright, thus happens now and again
     
    NxtDoc1851, Sep 5, 2014
    #6
  7. Chris123WW
    Chris123WW Guest
    Ok so as far as hardware in my new xbox one there is no kind of issue i should be aware of or should i return it for another new one at the store? just don't know what might of caused it? have you guys experienced anything like this before?
     
    Chris123WW, Sep 5, 2014
    #7
  8. NxtDoc1851
    NxtDoc1851 Guest

    New Xbox One first update stopping?

    Yes this has happend to me, as well as many other users. Everything is fine with your Xbox One. If you ever have any other issues use the Ambassadors Live chat and we will be able to help you.
     
    NxtDoc1851, Sep 5, 2014
    #8
  9. Chris123WW
    Chris123WW Guest
    Ok thank you. just wondering why it stopped though and made me re enter my network password? how do you know 100 percent its not a hardware/xbox one issue? just curious
     
    Chris123WW, Sep 5, 2014
    #9
  10. NxtDoc1851
    NxtDoc1851 Guest
    I have done tons of live chats with users experiencing this issue. As well as personally having dealt with this issue before. Re-inputting your password is not a sign of a "hardware" issue.
     
    NxtDoc1851, Sep 5, 2014
    #10
  11. NxtDoc1851
    NxtDoc1851 Guest
    And you are welcome. (Forgot to put that in the above post)
     
    NxtDoc1851, Sep 5, 2014
    #11
  12. Shadowramx
    Shadowramx Guest
    This does happen from time to time. Sometimes you need to do a full power cycle to get things going. While the console is on, hold the power button down for 5+ seconds until it shuts off to force a full power cycle. If you still have issues updating check
    out:

    Xbox One System Updates | Offline System Updates
     
    Shadowramx, Sep 5, 2014
    #12
  13. Shadowramx
    Shadowramx Guest

    New Xbox One first update stopping?

    Shadowramx, Sep 5, 2014
    #13
  14. Chris123WW
    Chris123WW Guest
    Hey NxtDoc- so having this issue occur this soon with the xbox one how is it different than experiencing this with the 360? also, by having to "re type" my password in how does that exactly mean it has nothing to do with hardware? thanks
     
    Chris123WW, Oct 31, 2018
    #14
  15. NxtDoc1851 Win User

    New Xbox One first update stopping?

    Yes this has happend to me, as well as many other users. Everything is fine with your Xbox One. If you ever have any other issues use the Ambassadors Live chat and we will be able to help you.
  16. Chris123WW Win User

    New Xbox One first update stopping?

    Ok so as far as hardware in my new xbox one there is no kind of issue i should be aware of or should i return it for another new one at the store? just don't know what might of caused it? have you guys experienced anything like this before?
  17. Shadowramx Win User

    New Xbox One first update stopping?

  18. Shadowramx Win User

    New Xbox One first update stopping?

    This does happen from time to time. Sometimes you need to do a full power cycle to get things going. While the console is on, hold the power button down for 5+ seconds until it shuts off to force a full power cycle. If you still have issues updating check
    out:

    http://support.xbox.com/en-US/xbox-one/system/offline-system-update-diagnostic-tool
  19. NxtDoc1851 Win User

    New Xbox One first update stopping?

    There is currently an Xbox One Service alert.
Thema:

New Xbox One first update stopping?

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