New xbox live set up.

Today I attempted to set up a new xbox live account for my brother. His xbox has never been connected to the internet before for various reasons, and he had a gamer score of ~9000 on his console specific account. So I hooked his 360 up to the network, and
once I had a stable connection started walking him through joining xbox live. He plugged in all his personal information etc, and as the set up process was about to complete the console threw up an error "this cannot be completed at this time, please try again
later. 80070070." Having clicked ok, he then tried to log in. His console specific profile had vanished, leaving only the guest profiles. There was an option to download a profile, so he plugged in the details and downloaded his new live profile - which was
associated with no games and had 0 gamerscore. His console specific profile is still in the memory unit, and labelled as corrupted. Ideally, I would like to be able to get his gaming history back, as well as being able to access his old saves - which he can't
(and given he's champing at the bit to play Mass Effect 2, being able to access his saves from Mass Effect 1 is almost essential). Any advice appreciated.

:)

 

New set up

Greetings! Welcome to Xbox.

For some games, you need to be signed into an Xbox LIVE account to play, especially if it is an online game.

Xbox LIVE is free if you want a silver account. Xbox LIVE Gold can be purchased, and allows you to play with others, join parties, and more.

Any more questions, just ask!

Welcome again!

 

New set up

We just set up a new xbox one. When we put in a game to play says you have to sign into xbox live! Thought if you were playing single player you do not have to.

Also, do you have to buy xbox live? this is all new to us

 

Hello,

My suggestion will be to find out if your brother can sign in his xbox live account through your PC. If this is not possible you should contact the xbox live support because only they can access live accounts

Hope this helps you