New Xbox Live Gold membership doesn't work

Lou0307 · Jan 2, 2015

Hello!

I just bought the Xbox Live Gold membership, but apparently it doesn't work correctly. Everytime I try to play a game online a message shows up which says: "Learn more about Xbox Live Gold membership". Also, I can't check my subscription on the Xbox homepage,
whereas the required information including payment settings etc. are saved on the page "Commerce.Microsoft.com". Any answers?

:)

weaponx_uk2003 · Jan 2, 2015

Xbox One Live 12 Months ??

MS Store US says

Day One 12-Month Xbox Live Gold Membership - Microsoft Store

Day One 12-Month Xbox Live Gold Membership

For a limited time, get a Day One 12-month Xbox Live Gold membership and play Killer Instinct: Round One, with the exclusive Shadow Jago character. Includes commemorative card and case.

turk3y · Jan 2, 2015

Xbox One Price drop

I thought they were getting rid of the family live membership because you could have so many members under your live account now at no added cost? So it should work out cheaper... at least I thought that's what they said at their E3 conference.Click to expand...
Click to expand...

I think so yes but for a single xbox, it takes the single live account and all users can access features behind the paywall as if they had gold on that console.

arthurdentpc has 3 xbox's tho, and the old "family" bundle allowed each user to effectively have their own gold membership, so gold on each user which translated to gold on each console, now its gold to anyone on the single xbox....

So I assume on single xbox families the new system is much better, but on multiple xbox families its not as good. Its not super clear tho how this new gold system will work on xbox one, but it does read like arthur is shafted rather unfairly in this new scenario.

Lou0307 · Jan 2, 2015

Okay it works now, sorry for bothering you..

bowski477 · Oct 31, 2018

Sometimes it can take some time to update on the console. If it happens again deleting the profile and redownloading can help facilitate the account to update.

ngocphi

http://support.xbox.com/en-US/billi...hange-region#74a5e4979269444288b7e908c6d9ee08

Xbox LIVE Gold Family Pack membership

Although your existing Xbox LIVE Gold membership will work in the new region as long as it’s supported there (see the previous section, “Xbox LIVE Gold Membership,” for more information), the associated Xbox LIVE Gold Family Pack memberships will remain
active but might not work like they should.

Even if these memberships stop working, if you have recurring billing, you’ll continue to be charged for your Xbox LIVE Gold Family Pack memberships until you cancel at your My account page.

If Xbox LIVE Gold Family Pack memberships are available in your new region, you can start a new membership once you’ve changed regions.

If you have trouble canceling your subscription online, contact Xbox Support.

i think this applies to everyone who is already in the family membership not someone who transfers regions

if you had created the family membership and not added someone this may apply you will have to contact support as this is a new tool

BlueScarabGuy

The account hasn't been renewed yet (it hasn't charged the credit card for another year yet). The membership will stay what it is (an Xbox LIVE Gold Family Pack) until the point that it is charged for another year. I wanted to make it so that when I was
charged for another year (on the new card), I would be charged for a standard Xbox LIVE Gold membership. Basically, I was trying to purchase the new membership NOW, so that when it went to charge the new card for another year, it would charge for a standard
Xbox LIVE Gold membership. However, the only option being given to me to select is an Xbox LIVE Gold Family Pack. Maybe it is a bug. If the next option I'm given here doesn't work, I'll contact phone support.

PeterMcElhinney

Q: Will my current Xbox Live Gold membership work with Xbox One or will I have to buy a new one?

A: You do not need to buy a new Xbox Live Gold membership. Your current membership will work on both Xbox 360 and Xbox One.

Direct from news.xbox.com/.../stories

EggsBoxJuan

news.xbox.com/.../qa

-

Q: Will my current Xbox Live Gold membership work with Xbox One or will I have to buy a new one?

A: You do not need to buy a new Xbox Live Gold membership. Your current membership will work on both Xbox 360 and Xbox One.

M3tal Daz3

The free month with gold membership is a trial period and doesn't offers all the privileges of the paid gold membership. I suggest you to purchase xbox live gold membership to enjoy the full privileges of this membership.

For further info:

www.xbox.com/.../gold

New Xbox Live Gold membership doesn't work