new xbox identifacation

Hi jimhug,

Would you be able to explain in better detail, is this a console update you are having trouble with? If you are having trouble with account security I would recommend starting a live chat with support

HERE.

Hey there jimhug!

Sorry to hear that you're dealing with this confusion.

Typically changing your security proofs takes about a month to process and become permanent so you might have to wait. It should tell you when you try to login to your account at account.microsoft.com.

For more information on this process works, I would say that
Update all of your Microsoft account security information.

Thanks for reading!

Can you give more details about what exactly you mean??

What do you mean Security update? We on the forums are mostly Ambassadors and do not have access to account side stuff so we do not know what you have recently done.

Changing some of your security information such as email and verification through text messages can take up to one month.