New Xbox Controller after firmware update

pretty much the same after that latest firmware update cuz I can’t find the original Xbox one controllers all I see on Amazon or in the Xbox store or the new ones with the share button in the middle of the controller and after that update it randomly disconnect then reconnects and the batteries in the back are brand new but when I plug the cord in it stays connected I reported that firmware update issue also hopefully they come out with a fix soon

It works well. The only thing that doesnt work after updating the firmware is the xbox charger. The usb connection is on, but the cable doesnt show up the orange led to charge the battery.

I tried every way and found with the new controller that i bought the reason.

new controller: version 3.2 if i remember . Working well

new controller with new firmware: 4.8

Not charging anymore.

If you haven't already Update your controller firmware. There was a new release of firmware update recently.

The controller might be faulty or it may just need to have it's firmware updated:

https://support.xbox.com/en-CA/xbox-one/accessories/update-controller-for-stereo-headset-adapter

If the new controller still doesn't work with your headset after a firmware update then if console is brand new you might be able to get your store to replace the controller and/or whole system if they won't do a partial replacement. Remove your profile
from the console before taking it back to the store.

Good luck!

Hey, I have this same issue with my Elite Series 2. Also, if I press the guide button it shuts the controller off and I am unable to turn it on without plugging it in again. This just started happening after I updated the firmware to the new version. The issue now persists after I rolled back to the old firmware version. The new firmware update seems to be breaking something in the controller. I hope a fix is found soon because my out of warranty controller is now effectively a $180 paper weight.