New X Box One Joystick (six month since i bought it) working bad, no response from warranty

Thanks for the response.

For argument sake, let’s say another controller works. Since the controller I have came with my console and the console is around six months old, would the controller be covered under the warranty? If so, I assume I can acquire a replacement under warranty
in a similar manner to requesting a console warranty repair.

I can verify that x-box one games will transfer from web to the x box one. The free game of the month will only work on the 360 there is no backwards compatibility feature on the x box one as of yet.

From what I gathered they only carry a 3 month warranty. I registered the device and it said out of warranty. Bought a new one today.

Xbox One X consoles were still being sold new by UK retailers in 2020, standard and special editions. I bought a Cyberpunk edition and registered it to my Microsoft account and it gave a full 12 months warranty.
I would definitely check with Game as it`s possible that it could have been a customer return which they have sold again as new, as that type of thing has happened to me a couple of times from various UK retailers.

Was the box your console came in sealed when you bought it from Game?

With a UK warranty it is actually the retailers who should rectify faults under warranty though most try to deny it and tell the customer that it`s not their problem and pass it on to the manufacturers.

I bought a brand new one from ebay and it shows as 11 months warranty. So the warranty must start when the original buyer purchased it.