New wireless headset not turning on

Discus and support New wireless headset not turning on in XBoX on Consoles to solve the problem; Hi I was bought a wireless headset as a present. I've just opened it, charged it overnight and it won't work. No lights come on etc. and i've tried... Discussion in 'XBoX on Consoles' started by horhif, Oct 17, 2016.

  1. horhif
    horhif Guest

    New wireless headset not turning on


    Hi

    I was bought a wireless headset as a present. I've just opened it, charged it overnight and it won't work.

    No lights come on etc. and i've tried charging it overnight with no luck.

    Anyone else had this issue? Any way of getting it fixed as it is just brand new out of the box?

    thanks!

    :)
     
    horhif, Oct 17, 2016
    #1
  2. kevin
    kevin Guest
    How to connect and use an Xbox wireless headset

    Connect a wireless headset to a console

    To connect a wireless headset to a console, follow the steps bellow:

    • First you need to turn on your console and wireless headset.
    • You have to press and then release the connect button on your console.
    • Within 20 seconds, you also have to press and hold the connect button on the back of the wireless headset for two seconds.
    Notes:

    • Each connected controller can have an associated headset.
    • The Xbox 360 Wireless Headset works with 30 feet (9 meters) of your console.

    Use your wireless headset

    You can turn the headset on or off pressing the power button on the headset.

    The headset automatically turns off when you shutdown the console or when it is idle two minutes.

    You can adjust the volume pressing the + or – button. To mute the headset, you need to press and hold the power button.
     
    kevin, Oct 17, 2016
    #2
  3. kevin
    kevin Guest
    How to charge your Xbox Wireless Headset

    You should charge your wireless headset overnight before you start using it for the first time. You can charge your wireless headset using a USB charging cable or an AC power adapter.

    To charge with a USB charging cable, connect one end of the headset charging cable to your wireless headset and plug the other end into a USB port on your Xbox 360 console. You have to turn on your console to charge the headset.

    To charge with an AC power adapter, plug it into an electrical outlet and connect the other end to the wireless headset.

    Note: When you connect the AC power adapter with your headset, the connection (if any) between the headset and console will be interrupted.

    At the time of charging, the lights on your wireless headset flash one at a time, and then turn off. But when the headset is fully charged, all four lights blink together.

    The headset beeps when the battery is low.

    • If your headset beeps two times, it means that 30 minutes of battery life remains.
    • If it beeps three times, 5 minutes of battery life remains.
     
    kevin, Oct 17, 2016
    #3
  4. KALEEF Win User

    anyone help me my wireless headset is stuck on port 2 and wont sync to port 1

    Turn off and disconnect all controllers from the Xbox 360 and disconnect the wireless headsets from the controllers.

    Connect the wireless headset to the Xbox 360 using the USB cable. Turn on the wireless headset.

    Sync the headset to quadrant 1 by pressing the "Connect" button on the on the Xbox 360. Then press the "Connect" button on the wireless headset for two seconds. Do not continue to press the "Connect" button on the wireless headset, as this will change the
    quadrant to which it is connected. If the headset now works without the controllers attached, the problem must be with one of your controllers. If the headset still does not work, then the problem is with the headset.
  5. VibroPlex Win User

    Xbox Live connection Issue

    > I've also noticed I seem to get lag spikes when I turn my wireless headset on, for example I was doing a race last week and everything was going well, I was talking to friends but I had to turn my headset off because someone entered my room, once they
    went I turned my headset back on and got disconnected instantly, could my wireless signal from my headset be interfering with the wireless connection?

    In a word, YES. Please contact your wireless headset maker's support and follow their instructions to reduce interference. MadCatz is at 800-831-1442 and TurtleBeach is at turtlebeach.com/contact-support.aspx
  6. Eric Wilborn Win User

    xbox blue tooth HELP

    Hey there. I assume you're talking about the official Xbox wireless headset. Have you tried the following?

    The headset can’t connect to a specific controller

    Try the following:

    Unplug any wired headsets from the console.

    On the wireless headset, press the connect button. Lights on the wireless headset and on the controller are lit when they are connected. If the headset connects to the wrong position on the controller, press the connect button again to switch to the next
    available position.

    If your headset still won’t connect, try this:

    Disconnect all other accessories from the console.

    Turn off all wireless controllers:

    Press and hold the Guide button on the controller for three seconds.

    Confirm that you want to turn off only the controller.

    Press the power button on the wireless headset.

    Press the connect button on the console.

    Press the connect button on the wireless headset. The lights around the console power button will spin and blink once. The position that remains lit is the position of the wireless headset.

    If you want to test if the wireless headset will connect to the other positions, press the connect button again. The wireless headset connects to the next position.
  7. OCRyzen Win User

    Bluetooth Problems

    If it's on a seperate Quadrant, than yes, it will stay on.. But, if it is assigned to a specific controller quadrant, than it will turn off or lose sync with the controller..

    Plus, if you insert a wired headset to a controller, that has a assigned wireless headset, the wireless headset disconnects...
  8. Xx529BlAcKbOyxX Win User

    head sets

    Turn on your headset? Or if it isn't wireless turn on the switch near where you plug it into the controller
Thema:

New wireless headset not turning on

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