New Wave Communications: Xbox Live Party Chat Issues

New Wave Communications (ISPs): Xbox Live Party Chat Issues
Hey Riin thanks for keeping us in the loop!

If the reset didn't fix this issue the problem, as you stated, might be on the internets end so we suggest taking a look into
Port Forwarding as this would guarantee a stronger connection. Give it a shot and keep us posted!

:)

 

Ban

Shouldn't do.

Just means you can't use party or in game chat,skype send messages & anything else communication related.

This is from the enforcement site:

Communications Suspensions
Communication suspensions are imposed due to inappropriate conduct during communication activities on Xbox Live. This suspension blocks an account from accessing any communication features on Xbox Live, including text messages, voice messages, video communications,
Skype on Xbox One, in-game chat, and party chat. Communications suspensions are issued for a specified temporary duration, often of 1, 7, or 14 days.

During a communications suspension the account may continue to access the Xbox Live service, including online multiplayer. At the conclusion of the suspension all communication functionality will be automatically restored.

 

First wave Xbox One April updates

Let's hope this wave of party chat improvements actually works.

 

Hey xxRiiNxx thanks for taking the time to bring this issue to us!

We are sorry this issue came up but rest assured we are here to help! We suggest a reset of the console since
the problem might be on the actual OS of the console so we would suggest a

Soft Factory Reset (while keeping games and apps) IF AND ONLY IF THE FOLLOWING CRITERIA IS MET:

• There is a stable network connection.
• The information for all profiles is known (email and passwords)

Once the setup is complete it will ask if we want to keep settings or manual setup lets do manual setup. Now just to add a bit of clarity, the correct way to reach out to one of our Xbox Support Specialist is to
Request a Callback. Give it a shot and let us know of any changes!

 

I reset my Xbox One and I will say, its much faster, but it still didn’t fix the probblem. I tried using the callback featirw woth microsoft but there is no topic to select for the problem I’m having. I still can’t connect to my friend. It must either be
something with my internet, even though it is fast enough, or my actual Xbox still. I wish I knew what the problem was.

 

Hey Riin thanks for keeping us in the loop!

If the reset didn't fix this issue the problem, as you stated, might be on the internets end so we suggest taking a look into
Port Forwarding as this would guarantee a stronger connection. Give it a shot and keep us posted!