New update problems

ThrownWilfredo · Oct 3, 2015

I just installed the October preview update after 3 failed attempts to install and now when I run my xbox it stays on a black screen and I can only close an empty grey text box and I cannot do anything else HELP!!

:)

TheGame976 · Oct 3, 2015

New Update Problems

Hey campincarl... what did you mean when you mentioned mortal kombat? I only ask, cuz thats the game i was playing when the console crashed...

bswayn · Oct 3, 2015

New Update Problems

well, my controller wouldn't function after the update, but as soon as i reset the console everything works now

GankNfish · Oct 3, 2015

mine has been stuck on "applying update" since 9am.....

Kenny H. · Oct 3, 2015

Any preview related questions/issues should be posted in the preview forums (forums.xbox.com/.../default.aspx) to ensure the proper team
can help you out. Also, make sure you read the list of known issues with each update to see if there is a workaround listed.

Skywalker N7 · Oct 3, 2015

Ummm... ^^^this link doesn't work

Kenny H. · Oct 3, 2015

Does it say group not found?

Mister Quimby · Oct 31, 2018

Hey everyone!

If you are continuing to experience update issues, please go ahead and make a post in the Preview Forums so that the proper folks can look into the issue. Just click on the link that KenH2k4 has provided above to access the forums. Thanks!

THE PRIS0NER

I installed the update and then it wouldn't connect to my wireless.

Saliraza

Hi,

I am having the exact same problem, when the update applies, either using a USB or Live the console restarts but the avatars are shown as empty 3d characters. This means that the update did not applied properly. One time I was able to get to the point where
I could see the avatar properly. But as soon as I try to play any game or even try to go to market place my console crashed. The problem is with the update as it cannot apply itself to the console either due to the Liteon DVD drive type or some other issue
with memory.

With a bit of computer systems, I am understanding this as the update is unable to finish on my console (explains missing avatars) when trying several times it manage to get to avatars but I see an error saying some of the items on my console are corrupted
and restart is needed .....leads back to square one ...... blank avatar!!!

I called MS support and they confirmed that my console should not be affected with this update ..... and they had no technical explanation about what is going on here ....except its a hardware fault and console need to be sent in.

pabcity

I here you TheGame976, I seem to have same problem as you. Microsft sucks, creates an updae to shut down older hardware so you have to buy new. I'a offically done with xbox and other gaming systems.

TheGame976

I'm running a 360elite with a 120G HDD... Tech support told me last night that I'd have to send it in for repair... With only about 10 days left on my warranty, so I guess I'll get a free repair, but this update will suck for anyone not still on warranty.
All repairs should be covered by xbox, since it was a software update that caused the issue in the first place!

TheGame976

So now all i can get out of the xbox is an instant RRoD, and no answers from tech support... anyone else in the same boat? not the kind of support I would expect after investing more than $1000.00 in this console

New update problems