New Update Messed up my Xbox

Subzero Revenge · Sep 29, 2017

I woke up this morning to my Xbox updating, After it reached 69% applying I got an Error E1 and I tried all the troubleshooting except for USB (getting one later) if the USB doesn't work I'm not sure what I can do

:)

SCOTTIExDONT · Sep 29, 2017

update messed up my xbox

i solved it myself. for some reason if i pressed feedback, it brought me to another page that allowed me to check my connection. after i did that it was fine. the new dashboard was there too

Misses Quinzel · Sep 29, 2017

update messed up my xbox

LiveLoveLonnie - You are not in the preview program on this gamertag that we can confirm, that is why you cannot access those forums. Please post up a new thread on the account you are in the preview program with to get access to those forums.

SCOTTIExDONT - Medium is simply an Ambassador; a gamer like yourself that volunteers his time to help others out. Anyone that works at Microsoft will have an "Official" tag on the bottom of their gamercard.

That being said, the only support for preview has always been on the forums, specifically the
Update Preview Forums. While your issue is resolved, I suggest submitting feedback through your console first with any other issues you have, then checking out those forums for
any possible solution. Thanks for understanding!

Subzero Revenge · Sep 30, 2017

Now when I use the USB it gets to 1% and then I get error 101

Subzero Revenge

Now when I use the USB it gets to 1% and then I get error 101

DENAz666

Hey mate,

They'll tell you to go to the preview program support forums no doubt, as that is the only place to go for a support agent who works on the program as far as I'm aware.

Have you tried it with an ethernet cable? Just to rule out whether its the wireless receiver causing the issues. Just something to try whilst we're waiting for your access

Cheers

Denaz

Kenny H.

Turn your Xbox off and unplug the power cord from the back for 2 minutes. Plug it back in and turn it back on.

Also, when a member of Support sees your post, they can get you access to the forums.

ColinNeighbour

djBIRDMAN26,

Are you having the issue with a wired or wireless connection? if wireless try wired if you can, to get you back online as it only seems to be affecting the wireless adapter.

Do you use USB external storage or the USB TV tuner? Try unplugging those then restarting you Xbox.

These have been the workarounds that have worked for some people, the issue was reportedly fixed in preview update th2_xbox_rel_1510.151003-2016, but it has persisted.

Hopefully you'll have access to the preview forums linked above soon and you can find solutions to the other issues your experiencing.

Cheers

Mythreign

djBIRDMAN26

So I attempted doing that and it didn't work so I tried it again with unplugging everything like I had to do to get the update in the first place and that outcome was the same so unplugging everything and turning it off did nothing so I'm back to square
one where I can't do anything because I can't connect to the internet to even post feedback and can't get back into the preview dashboard to undo the update.

Going to try to call and see what they say but have a feeling it wont get me anywhere either.

New Update Messed up my Xbox