new update killed my xbox

Discus and support new update killed my xbox in XBoX on Consoles to solve the problem; My xbox one just did the most recent update, last week {first week of June 2018}. Afterwards I could not pull up my friends list or messages or... Discussion in 'XBoX on Consoles' started by Willisawesome8x, Jun 13, 2018.

  1. Willisawesome8x
    Willisawesome8x Guest

    new update killed my xbox


    My xbox one just did the most recent update, last week {first week of June 2018}. Afterwards I could not pull up my friends list or messages or shopping and very few games.. I was playing one of those very few games today when the game froze and so did
    everything else on the xbox. I turned it off and now it will not turn back on. I checked the supply brick and according to microsoft it is working, I have a solid orange light when plugged in. My xbox is out of warranty. I am sure this problem originated
    from this lastest update, shouldnt Microsoft be responsible to fix it? Any ideas would be greatly appreciated.. Thank you....NOT HAPPY

    :)
     
    Willisawesome8x, Jun 13, 2018
    #1
  2. Ooh im good
    Ooh im good Guest
    Where is...

    I love it, the best part about new updates is all the " update killed my Xbox" threads lol.
     
    Ooh im good, Jun 13, 2018
    #2
  3. DoctorWhoDat6
    DoctorWhoDat6 Guest
    New update just killed my xbox

    Was installing the new update on the xbox...got an error message to check my internet settings...before i could check my settings xbox froze...then turned off..and now it will not turn back on...power supply light is orange and the power button and the eject
    button both chime when pressed but no power...tried plugging power supply into a different outlet with no luck...also tried plugging a usb cord into the usb ports and that did nothing also.
     
    DoctorWhoDat6, Jun 13, 2018
    #3
  4. Ooh im good Win User

    Where is...

    I love it, the best part about new updates is all the " update killed my Xbox" threads lol.
  5. EggsBoxJuan Win User

    New update just killed my xbox

    Hi, no guarantee this will work but disconnect the power supply from the mains power outlet, press the power button on the xbox several times, let it sit for maybe 10 minutes then reconnect the power supply to the mains power and give things another try.

    .

    If you have a hard drive on the console try taking that out and see if the xbox boots up.
  6. DoctorWhoDat6 Win User

    New update just killed my xbox

    What *** me off is it was working perfectly fine until I tried to install this damn update
  7. SlappyPenguin x Win User

    New update just killed my xbox

    Hello,

    From what you have described, it sounds like your power supply is bad.

    " Solid green or solid orange light: Your power supply is working. Try the No Power Solution - http://support.xbox.com/en-US/xbox-360/system/xbox-360-no-power-solution
    (If you have not already).

    If the above does not work, I would suggest calling Xbox.

    (I have experience with this myself and I did have to get my power supply replaced).
  8. DoctorWhoDat6 Win User

    New update just killed my xbox

    Nope not the power supply just tried a friends power supply and still not working
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new update killed my xbox

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