New update causes avr Dolby atmos problem

Mine did the opposite. No sound comes through at all if I've got it setup for dolby atmos.

Yes i have the same problem with the one x with netflix.

The atmos logo is always on in the display but there is no sound from al the speakers with a 5.1 or 2.0 source.

With a non atmos source the receiver can upscale with dolby surround or dts neural x so it must be.

Blu ray works fine without atmos pushing so the receiver can do the upscaling.

I am experiencing this as well. Everything comes across the av receiver as Dolby Atmos, even non-Atmos content. Previously the receiver would switch as needed.

Make sure your TV and AVR are compatible with Dolby Atmos: Both your TV and AVR need to support Dolby Atmos in order for the feature to work properly. Check the manufacturer's website to verify that your TV and AVR support Dolby Atmos.

- all of my devices support Dolby Atmos

Check the audio settings on your TV and AVR: Make sure that both your TV and AVR are set to the correct audio output mode for Dolby Atmos. For example, on your TV, you may need to set the audio output to "Bitstream" or "Dolby Digital Plus." On your AVR, you may need to set the audio input to "Dolby Digital Plus" or "Dolby Atmos."

- all settings are correct

Check for updates: Make sure that your TV, AVR, and Xbox are all up to date with the latest software. You may be able to check for updates in the settings menu of each device.

- all of the devices with the last updates;

Check the audio settings on your Xbox: Go to the settings menu on your Xbox and select "Display & sound," then choose "Audio output." Make sure that "Dolby Atmos" is selected as the audio format and that "Audio passthrough" is enabled.

- all needed options are enabled;

Try a different HDMI port: If you're using an HDMI splitter or switch, try connecting your Xbox directly to your TV or AVR to see if the issue persists. If the issue is resolved when using a different HDMI port, there may be an issue with the splitter or switch.

I have a direct connection.

All other applications work properly (blue ray disc movies, games, Dolby access app, etc., deliver to receiver Dolby Atmos). Netflix and Apple TV also worked properly before.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good morning

Make sure your TV and AVR are compatible with Dolby Atmos: Both your TV and AVR need to support Dolby Atmos in order for the feature to work properly. Check the manufacturer's website to verify that your TV and AVR support Dolby Atmos.

Check the audio settings on your TV and AVR: Make sure that both your TV and AVR are set to the correct audio output mode for Dolby Atmos. For example, on your TV, you may need to set the audio output to "Bitstream" or "Dolby Digital Plus." On your AVR, you may need to set the audio input to "Dolby Digital Plus" or "Dolby Atmos."

Check for updates: Make sure that your TV, AVR, and Xbox are all up to date with the latest software. You may be able to check for updates in the settings menu of each device.

Check the audio settings on your Xbox: Go to the settings menu on your Xbox and select "Display & sound," then choose "Audio output." Make sure that "Dolby Atmos" is selected as the audio format and that "Audio passthrough" is enabled.

Try a different HDMI port: If you're using an HDMI splitter or switch, try connecting your Xbox directly to your TV or AVR to see if the issue persists. If the issue is resolved when using a different HDMI port, there may be an issue with the splitter or switch.