New to XBL Rewards - X360 not counted?

Bantorain 93R · May 10, 2017

I finally have access to my new Xbox Live Rewards account! I wanted to get a bit of rewards credits so I could get the Mass Effect DLCs, and this in tandem with Microsoft Rewards seems to be my best option.

Upon seeing my information however, there's one issue.

Anything that I earned on Xbox 360 (aka more than 90% of my Gamerscore and Achievements) isn't being counted.

It says I've played 9 games for 109 hours. I have way more than 9 games (8 Guitar Hero games, all three Fable games, the whole Final Fantasy XIII Trilogy, and more) on Xbox 360, and I've probably sunk thousands of hours into Guitar Hero alone over the decade
of playing... granted I only signed up for Xbox Live on Christmas of 2016, but the point still stands.

It also says I have 57 achievements and that Mass Effect: Andromeda has the most. I got all 50 in Fable: Anniversary (Coin Golf was brutal), and that's more than the 48 I've gotten in Mass Effect: Andromeda in both amount and Gamerscore.

To top it all off, it says I'm a recruit? I have almost 16,000 Gamerscore, which should land me in Champion. Granted, not even 1,000 Gamerscore is from Xbox One games (not enough games that interest me) and I definitely haven't gotten enough to move up a
tier since joining Xbox Live Rewards, but it's a bit disheartening to see that your efforts haven't been recognized.

Now, this isn't a major issue. More of an inconvenience if anything, actually. I'm just wondering if things haven't been added up yet or if Xbox 360 isn't supported by Rewards.

:)

CulturalLemur · May 10, 2017

I can't connect to XBL through X360 guide.

Hello, I have a very specific problem. When I play X360 games on XBO I cannot connect to XBL through X360 guide, play multiplayer modes through internet and download cloud saves despite being connected to XBL through XBO interface. None of my friends experience
this issue. Also, I had no problems with connecting to XBL while playing X360 games from Rare Replay... until now. Is there anything I can do about it? Is this issue related to inclusion of a new Xbox interface?

LAXAVIT · May 10, 2017

ADDED FRIENDS through xbox forums don't show in FL on X360

Hi, I added a bunch of new friends on XBL a while ago, I was logged in on XBL on my PC back then. They all accepted my request and they all show in my FL when I log in on PC. When I log in on my X360 however, they're not in my FL. I don't have a clue how
to fix this, help's much appreciated. Thanks.

Smwutches · May 10, 2017

360 activity is definitely tracked by the program. Keep in mind that stats only show information for the past 30 days, not your entire time on Live, and are not updated in real time so they may be off sometimes. Achievement levels only update once a month
so it can take some time to see that get updated.

Bantorain 93R · Nov 3, 2018

360 activity is definitely tracked by the program. Keep in mind that stats only show information for the past 30 days, not your entire time on Live, and are not updated in real time so they may be off sometimes. Achievement levels only update once a month
so it can take some time to see that get updated.
Click to expand...

I feel like quite the idiot now. :L

Thank you for your timely response. I look forward to seeing my rank grow with time.

Bantorain 93R

360 activity is definitely tracked by the program. Keep in mind that stats only show information for the past 30 days, not your entire time on Live, and are not updated in real time so they may be off sometimes. Achievement levels only update once a month
so it can take some time to see that get updated.

I feel like quite the idiot now. :L

Thank you for your timely response. I look forward to seeing my rank grow with time.

Smwutches

360 activity is definitely tracked by the program. Keep in mind that stats only show information for the past 30 days, not your entire time on Live, and are not updated in real time so they may be off sometimes. Achievement levels only update once a month
so it can take some time to see that get updated.

Galactic Geek

New online service (XBL on the XB1) = New problems. Be patient, they will be addressed over time as long as they're aware of it (and they are). You have to remember - it took years for the XBL marketplace on the X360 to get where it is today. The same is
happening with the XBL store on the XB1. It's the same thing that happens to every new service - they all have their speed-bumps when they first release that eventually get ironed out. Have faith and take heart.

Tzar of kaos

Check the new rewards system on XBL,you get rewards for mostly everything you do or play.

Son ALA

If you're already part of XBL Rewards, every single purchase purchase will give you your 1% or 2% back.

The rebate even counts on sales too. I game is 50% off, you pay 400 points and still get 2% back.

New to XBL Rewards - X360 not counted?