New terms of Use issues with Live account

Discus and support New terms of Use issues with Live account in XBoX on Consoles to solve the problem; I have wifi again at my house for the first time in a few years. When i try to go and accept the new terms of use policy for my old live account is... Discussion in 'XBoX on Consoles' started by Benjermayne13, Aug 12, 2014.

  1. Benjermayne13
    Benjermayne13 Guest

    New terms of Use issues with Live account


    I have wifi again at my house for the first time in a few years. When i try to go and accept the new terms of use policy for my old live account is promps me to type in a parent password that i dont remember setting. It is also paired with an E-mail account
    i don't recognise either, is their anyway to change the email and password of my parent settings i apperently put on my account or am I locked out of it forever and have to start a new live account?

    :)
     
    Benjermayne13, Aug 12, 2014
    #1
  2. Miss Kleo
    Miss Kleo Guest
    New Terms of Use issues ...

    Hey there iG Flux! Have you reached out to phone support as was suggested in step #7 of Vibroplex's post above? They may be able to help you further, if not then I'm afraid you would need to create that new account. Give them a ring and let us know how it
    goes! New terms of Use issues with Live account :)
     
    Miss Kleo, Aug 12, 2014
    #2
  3. VibroPlex
    VibroPlex Guest
    New Terms of Use issues ...

    Are you very sure the Yahoo! address you found on the console for the parental address is spelled in the same way you found on the console? Since Yahoo! email addresses can be the name of a Microsoft Account, the most likely error
    is a typing error during the password reset process.
     
    VibroPlex, Aug 12, 2014
    #3
  4. Zo-D36CFE7E-B018-429C-97C2-6F37D077DD60
    Zo-D36CFE7E-B018-429C-97C2-6F37D077DD60 Guest

    New terms of Use issues with Live account

    Try contacting Xbox Support on the phone best shot i believe but i may be wrong
     
    Zo-D36CFE7E-B018-429C-97C2-6F37D077DD60, Aug 12, 2014
    #4
  5. BongKaos
    BongKaos Guest
    You could also have your PARENTS agree to the changes....

    Or just wait a few years.
     
    BongKaos, Oct 31, 2018
    #5
  6. BongKaos Win User

    New terms of Use issues with Live account

    You could also have your PARENTS agree to the changes....

    Or just wait a few years.
  7. Zo-D36CFE7E-B018-429 Win User

    New terms of Use issues with Live account

    Try contacting Xbox Support on the phone best shot i believe but i may be wrong
  8. Miss Kleo Win User

    New Terms of Use issues ...

    Hey there iG Flux! Have you reached out to phone support as was suggested in step #7 of Vibroplex's post above? They may be able to help you further, if not then I'm afraid you would need to create that new account. Give them a ring and let us know how it
    goes! :)
  9. VibroPlex Win User

    New Terms of Use issues ...

    Are you very sure the Yahoo! address you found on the console for the parental address is spelled in the same way you found on the console? Since Yahoo! email addresses can be the name of a Microsoft Account, the most likely error
    is a typing error during the password reset process.
  10. VibroPlex Win User

    New Terms of Use issues ...

    We are using the password reset procedure from their forums.
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New terms of Use issues with Live account

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