New subscription when old is still valid

Discus and support New subscription when old is still valid in XBoX Games and Apps to solve the problem; Hi! I have problem with my xbox gold subscription. It was valid till 27.03.2016, but today I get message that i have to pay for it. I found that on my... Discussion in 'XBoX Games and Apps' started by Nenros, Mar 1, 2016.

  1. Nenros
    Nenros Guest

    New subscription when old is still valid


    Hi!

    I have problem with my xbox gold subscription. It was valid till 27.03.2016, but today I get message that i have to pay for it. I found that on my account there are 2 subscriptions. One was bought at the beginning of february(I don't know when i can bought
    that) and now system say that i have to pay for it. But under it on the list is one still valid. Is there possibility to cancel invalid subscription?

    :)
     
    Nenros, Mar 1, 2016
    #1
  2. Sensemans
    Sensemans Guest
    Having problem with pre-paid gold card

    My subscription is still valid till 26th
     
    Sensemans, Mar 1, 2016
    #2
  3. Mister Gwyther
    Mister Gwyther Guest
    editing payment option question???

    You would need to add a new valid payment method before removing the old one. If you call phone support to forcibly remove this payment method, it will cancel your LIVE subscription.
     
    Mister Gwyther, Mar 1, 2016
    #3
  4. HackingSpartan8 Win User

    Free for Gold

    Since the game license is tied to that account, you can play on that account only or you can still play the game with your new account if you add the old account to the console and make the Xbox the home Xbox on that account. The old account with which
    you originally installed the game with will also require a valid Xbox Live Gold subscription to play the game
  5. Mister Gwyther Win User

    editing payment option question???

    You would need to add a new valid payment method before removing the old one. If you call phone support to forcibly remove this payment method, it will cancel your LIVE subscription.
  6. Sacred Ryche Win User

    Horrid trouble deleting old WLID Account, adding new one

    Hey sorry...let me try and clarify this: the WLID I signed up with is no longer valid. I created a new WLID and went to change it on the console, but it won't let me use the new password that I had to change for the old WLID. (still there? LOL) I sign on
    here with the old WLID and new password with no problem.

    When I go to change the old WLID to the new WLID I have, I use the new password for the old ID but it keeps reverting back to the password screen to re-enter the password.

    :)
  7. Sensemans Win User

    Having problem with pre-paid gold card

    My subscription is still valid till 26th
  8. DeadlyMender71 Win User

    Cannot sign in on my main profile, beta related

    On my old account where the migration took place I have a balance in USD, no microsoft points, and a subscription with valid non expired payment options

    On my new account I have 20 MSP, no USD and 1 payment option.
Thema:

New subscription when old is still valid

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