New Robux Scam

Hey Fizzles.

Thank you for reaching out to the forum. If you come across content that violates the Community Standards and Code of Conduct always make sure to Report it, and it will be investigated.

The Purchase was made in the real xbox website its not updating on roblox though but, I have made a form on roblox to see if they could help.

Hello ImActed,



Greetings!



Thank you for posting in Microsoft Community.



It seems that you are having issue with the purchase in-game currency using the website. Let us help you by pointing you to the right support team where you can get the best resolution to your concern.

As per description, the purchase of robux on Xbox app did not go successfully. The purchase was made on the website and it could be a third-party app. If you are requesting for refund, it should be made through the dedicated support team depending in which platform was the purchase made. You can check the article below for your guide which is provided by the game developer support team.

• Unauthorized Charges & Refund Requests – Roblox Support
  
• Subscription Billing and Refunds – Roblox Support
  

If you made the purchase from Xbox app, you can contact our live support channel because they have the tool to check and process your refund request. You can use this link: Contact us | Xbox Support



We are positive that you’ll get more relevant information and best resolution to your concern.





Sincerely,

I can’t convert it into robux because it doesn’t show the roblox robux in the redeem section so i can’t get robux

For PC, you will have to purchase Robux directly from Roblox themselves, as you say the Robux from the Microsoft store is for Xbox only.

https://www.roblox.com/upgrades/robux