New PC, Free Gamepass offer went away and now there is a GamerTag and account associated...

Discus and support New PC, Free Gamepass offer went away and now there is a GamerTag and account associated... in XBoX Accessibility to solve the problem; Got a new gaming laptop last week. Every boot would offer a free month of GamePass. I didn't want to activate it yet so just kept closing it. Today... Discussion in 'XBoX Accessibility' started by rowka, Nov 4, 2021.

  1. rowka
    rowka Guest

    New PC, Free Gamepass offer went away and now there is a GamerTag and account associated...


    Got a new gaming laptop last week. Every boot would offer a free month of GamePass. I didn't want to activate it yet so just kept closing it. Today when booting it auto-loaded Xbox, no free month offer, and I noticed a Gamertag (seems rather generic, that I did not choose) logged in with my MS email in the account.

    Is this normal? I don't see any other suspicious activity that looks like I might have been hacked.

    If this IS normal (for MS to auto-create an Xbox profile), does this mean my New Computer free month offer has expired unused?

    :)
     
    rowka, Nov 4, 2021
    #1
  2. rowka Win User

    New PC, Free Gamepass offer went away and now there is a GamerTag and account associated with my MS account?

    Fantastic!!! It says I have until 2023 to claim it. Ha! Plenty of time to get my gaming space set up.

    Thank you!
  3. Farscape247 Win User

    New PC, Free Gamepass offer went away and now there is a GamerTag and account associated with my MS account?

    all microsoft account have a generic xbox profile created with it, this is normal and you can change you gamertag to one that suits you better free for the first change.

    the offer should pop up under xbox app as you are currently not subscribed it will advertise a sub on the main page of the app.
  4. rowka Win User

    New PC, Free Gamepass offer went away and now there is a GamerTag and account associated with my MS account?

    Well, that is reassuring. Thank you.

    Now, if I could only figure out how to access the free month offer, I'd be all set. Any thoughts on that?
  5. Ricardo Lechuga Win User

    New PC, Free Gamepass offer went away and now there is a GamerTag and account associated with my MS account?

    If you recently purchased a PC that includes Xbox games or Xbox Game Pass, use the steps below to find and redeem your Digital Direct offers.

    1. Select the Microsoft Store icon on the taskbar, or in the search box on the taskbar, type Microsoft Store, and then select it from the results.

    2. At the upper right in the Microsoft Store, select See more (the three dots), and then select My Library.

    3. At the left, select Included with the device to see the Digital Direct games or subscriptions included with your Windows 10 device.

    4. Select a game or subscription, select Get, and sign in to your Microsoft Account if you haven’t already.

    5

    For a subscription offer, you can add a credit card to enable automatic recurring charges (which you can turn off later), and for a game offer, claim the offer, and select 6. Download or wait for the download to finish.

    Follow steps 3-5 to redeem any other offers included with your Windows 10 device
  6. Ricardo Lechuga Win User

    New PC, Free Gamepass offer went away and now there is a GamerTag and account associated with my MS account?

    Hi Rowka! My name is Ricardo an independent advisor ready to help you with this situation!

    The Xbox app log in with your email, it's normal that it randomly created you a Gamertag, about the Month free gift, if you haven't redeemed you should be able to do it still
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New PC, Free Gamepass offer went away and now there is a GamerTag and account associated...

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