new pads

I have had my x box one for about 18 months. After 3 months the recharge pack on my pad stopped working. After 10 months the LB trigger stopped working. now at 18 months the LB trigger on what used to be my spare pad has also stopped working. I don't do
anything that could damage them they are just badly made cheap imitations of what a console pad should be. Can you either send me two new pads with recharge packs or give me my money back for my console and games so I can purchase a console that isn't such
a waste of my hard earned money.

:)

 

To Scuf or not to Scuf?

Maybe the new pad will come with extra bits n bobs on .

Sonys new pad looks good ...but a standard issue pro pad may turn heads to microsoft as the gamers console.

 

Brand New Controllers 'Creeping.'

After change from that 'diy'ed' pad back to original (new) M$ did not pose a problem.

All movement was fine on both sticks and than it started out of the blue on that new pad which was 4 pads ago now.

 

You will need to contact support directly to discuss any refunds or replacements. No one in the forums can help with that request. Contact Us | Xbox Support

Hope that helps. Good Luck!!

 

You can check if your console and accessories are still covered under warranty at http://support.xbox.com/en-US/my-account/warranty-and-service/console-kinect-warranty.
If it is, that page also gives instructions on how to get warranty service.