New, out of box, XBox 360: parental control on.

itsBlastfamy · Jun 6, 2015

I resently bought a brand new xbox 360 to replace my old on that died. Now I was happy to get the new system till I found out it had its parental control setting on and I have no way to by pass it. I know I need to contact Xbox support over the phone.
I just want to know why my new system has those setting on already.... Its infuriating that you just cant plug and play. You have to jump through hoops before you can. If I can get help from a Microsoft Xbox support tech through this. It would be the only
thing that can make me forgive this nonsence.

:)

LOPUSvagal · Jun 6, 2015

control parental codigo [Translation : Parental control Code]

quien tiene el codigo mas nuevo de el control parental de xbox 360 el de configuracion del sistema

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[Translation - Who has the newest code of parental Control Xbox 360 System Configuration]

Mister Cerb · Jun 6, 2015

my family

Hey there Saucer!

I suggest checking out our guild on how to
set parental controls for Xbox 360 and Xbox Live. It shows you how to enable and disable parental controls. ^_^

onyxishere · Jun 6, 2015

Sorry to hear it. No console is ever shipped with any security protocols enabled. More than likely what happened here is that someone previously purchased that particular console, brought it home and used it for a bit then returned it for some reason.

The store then repackaged it and sold it as new.

Beware, in this situation the previous purchaser may have already registered the console in their name which would mean that you wouldn't be able to register it for warranty.

I would definitely consider taking the console back to the store and exchange it for a true, new console.

itsBlastfamy · Oct 31, 2018

I return the one I purchased, was given a new replacement. It is up and running now.

It was still odd getting one that had those settings on. Must of been a return or a display.

onyxishere

Sorry to hear it. No console is ever shipped with any security protocols enabled. More than likely what happened here is that someone previously purchased that particular console, brought it home and used it for a bit then returned it for some reason.

The store then repackaged it and sold it as new.

Beware, in this situation the previous purchaser may have already registered the console in their name which would mean that you wouldn't be able to register it for warranty.

I would definitely consider taking the console back to the store and exchange it for a true, new console.

itsBlastfamy

I return the one I purchased, was given a new replacement. It is up and running now.

It was still odd getting one that had those settings on. Must of been a return or a display.

XBF Ezra G

Hi KatrinaC,

Thanks for your post. I understand you are experiencing an issue with an Xbox console. Is this console you are describing an Xbox One original console or an Original Xbox console? There is a solution to remove a parental control code for the Xbox 360, check
out this article: Xbox 360 Parental Code Reset.

Please keep us updated.

XBF Ezra G

Hi Deyeter,

Thanks for your post! To reset the parental control PIN on an Xbox 360, check out this article:

Forgotten Parental Controls for Xbox 360.

I hope this helps!

XBF Amber M

Hi Tobias,

Thanks for reaching out to us in the forums for this issue. Sorry to hear that you're having difficulty with the parental controls on your "new to you" Xbox 360. If the seller cannot recall the passcode for reset, or the answer to their pass code question,
then you'll need to attempt to reset the pass code online.

How to reset the pass code for parental controls on Xbox 360

Give this a try and let us know the results.

I hope that this helps you out!

New, out of box, XBox 360: parental control on.